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Hi,
I'm using Entourage on Office X and cannot delete junk mail messages from my inbox that did not get filtered into my junk mail folder. When I select/highlight the message and then hit "delete", it moves on to the next message, but leaves the unwanted message where it is. When trying to mark the message as junk mail, it greys out the message and then moves to the next message, but the junk mail message is still there in my inbox. I have checked through a web-based email program and confirmed that the unwanted messages have been removed from the server. Any help would be greatly appreciated. Thanks. |
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