Issue: This concerns a message received while attempting to open a .pst
file: "File Denied. You do not have the permission required to access the
file." This message was delievered by the Assistant message window but was
preceeded by one labeled "Personal Folders" and containing "Properties for
this information service must be defined prior to use."

Detail: The .pst file was created on my Windows XP HE machine (with Office
2003) and contains Contact Manager (CM). That machine was hit with a virus
that forced me to burn the .pst file to a CD. Another machine (Win98 SE)
running Outlook 2000 SR1 from Office 2000 (set to the "Internet Mail Only"
mode) is the machine delivering these messages.

I believe this may involve Contact Manager (CM) settings but I'm unsure.
I've just begun exploring CM but am not connected to the Microsoft Exchange
service. Unfortunately, I don't know what mode the .pst file is in but I'd
guess "Internet Mail Only".

Q1) How do I read this file in Outlook 2000 SR1.
Q2) Can I expect something similar when I get my Windows XP reformatted
and loaded and running the Outlook version that came with Office 2003
Professional?

Copy it from the CD to your hard drive and turn off the read-only flag on the copied file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"jaygreg" wrote in message ...
Issue: This concerns a message received while attempting to open a ..pst
file: "File Denied. You do not have the permission required to access the
file." This message was delievered by the Assistant message window but was
preceeded by one labeled "Personal Folders" and containing "Properties for
this information service must be defined prior to use."

Detail: The .pst file was created on my Windows XP HE machine (with Office
2003) and contains Contact Manager (CM). That machine was hit with a virus
that forced me to burn the .pst file to a CD. Another machine (Win98 SE)
running Outlook 2000 SR1 from Office 2000 (set to the "Internet Mail Only"
mode) is the machine delivering these messages.

I believe this may involve Contact Manager (CM) settings but I'm unsure.
I've just begun exploring CM but am not connected to the Microsoft Exchange
service. Unfortunately, I don't know what mode the .pst file is in but I'd
guess "Internet Mail Only".

Q1) How do I read this file in Outlook 2000 SR1.
Q2) Can I expect something similar when I get my Windows XP reformatted
and loaded and running the Outlook version that came with Office 2003
Professional?

Thank you Sue. I did as instructed and the file did appear but it did so as
a 2nd Personnel Folder in my Folders file. Is that the way it should be? I
can't remembe if I brought it into the program by clicking NEW or OPEN on
the File tab at the top of the screen. I assume it was OPEN that I used. In
any event, shouoldn't there be just one set of Personal Folders at this
point if all I was doing is starting with a fresh install and attempting to
use an old .pst?

"Sue Mosher [MVP-Outlook]" wrote in message
...
Copy it from the CD to your hard drive and turn off the read-only flag on
the copied file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"jaygreg" wrote in message
...
Issue: This concerns a message received while attempting to open a .pst
file: "File Denied. You do not have the permission required to access the
file." This message was delievered by the Assistant message window but was
preceeded by one labeled "Personal Folders" and containing "Properties for
this information service must be defined prior to use."

Detail: The .pst file was created on my Windows XP HE machine (with Office
2003) and contains Contact Manager (CM). That machine was hit with a virus
that forced me to burn the .pst file to a CD. Another machine (Win98 SE)
running Outlook 2000 SR1 from Office 2000 (set to the "Internet Mail Only"
mode) is the machine delivering these messages.

I believe this may involve Contact Manager (CM) settings but I'm unsure.
I've just begun exploring CM but am not connected to the Microsoft
Exchange
service. Unfortunately, I don't know what mode the .pst file is in but I'd
guess "Internet Mail Only".

Q1) How do I read this file in Outlook 2000 SR1.
Q2) Can I expect something similar when I get my Windows XP reformatted
and loaded and running the Outlook version that came with Office 2003
Professional?