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#1
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Hi, one of my users told me when she tries to add a pst file from her hard
drive to her Outlook, there is a password prompt for her. She told me she didn't put a password for her the Personal Folder and now she cannot open the folder. Is there anyway to un-password the folder or how can we retrieve the pst file without a password? Any help is very much appreciated. Thanks Ally |
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#2
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If a password was not set, it is possible the pst is corrupted. You've tried
the repair tool, scanpst? or maybe http://www.securiteam.com/tools/6G00B1F0AS.html "Ally" wrote in message ... Hi, one of my users told me when she tries to add a pst file from her hard drive to her Outlook, there is a password prompt for her. She told me she didn't put a password for her the Personal Folder and now she cannot open the folder. Is there anyway to un-password the folder or how can we retrieve the pst file without a password? Any help is very much appreciated. Thanks Ally |
#3
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Hi DL
Thanks for the response. Ok, let me try the repair tool and see what happens. Thanks Ally "DL" wrote: If a password was not set, it is possible the pst is corrupted. You've tried the repair tool, scanpst? or maybe http://www.securiteam.com/tools/6G00B1F0AS.html "Ally" wrote in message ... Hi, one of my users told me when she tries to add a pst file from her hard drive to her Outlook, there is a password prompt for her. She told me she didn't put a password for her the Personal Folder and now she cannot open the folder. Is there anyway to un-password the folder or how can we retrieve the pst file without a password? Any help is very much appreciated. Thanks Ally |
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