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#1
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Hi,
I just installed Office XP on a new PC and each time I open Outlook, it closes on its on after about 3 seconds (its not even listed as an active program when i do contr-alt-del). I have tried uninstalling and reinstalling the software but I run into the same problem. Interestingly, i can right click on the outlook icon and and enter a menu that allows for setup of email accounts, data files, and users..but I can't get the program to launch and stay active. |
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#2
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Have you tried a Detect/Repair, using the CD?
Only running Apps will apear in Task Mngr "DJ" wrote in message ... Hi, I just installed Office XP on a new PC and each time I open Outlook, it closes on its on after about 3 seconds (its not even listed as an active program when i do contr-alt-del). I have tried uninstalling and reinstalling the software but I run into the same problem. Interestingly, i can right click on the outlook icon and and enter a menu that allows for setup of accounts, data files, and users..but I can't get the program to launch and stay active. |
#3
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I tried restarting my PC in start mode and the program worked, so I then went
back and weeded out the start-up apps to narrow down who was conflicting with outlook causing it to crash. I had reinstalled Office XP multiple times, even upgraded versions but none of those helped. -- Thanks, DJ "DL" wrote: Have you tried a Detect/Repair, using the CD? Only running Apps will apear in Task Mngr "DJ" wrote in message ... Hi, I just installed Office XP on a new PC and each time I open Outlook, it closes on its on after about 3 seconds (its not even listed as an active program when i do contr-alt-del). I have tried uninstalling and reinstalling the software but I run into the same problem. Interestingly, i can right click on the outlook icon and and enter a menu that allows for setup of accounts, data files, and users..but I can't get the program to launch and stay active. |
#4
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DJ wrote:
I tried restarting my PC in start mode and the program worked, so I then went back and weeded out the start-up apps to narrow down who was conflicting with outlook causing it to crash. I had reinstalled Office XP multiple times, even upgraded versions but none of those helped. Did you examine the Event Logs to see what errors appeared there? -- Brian Tillman |
#5
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open Outlook in safe mode
start run outlook /safe. If that works it is beacuse of some addin toolsoptionsother advanced optionaddin manager Also back up and delete the following registry keys HKEY_LOCAL_MACHINESoftwareMicrosoftExchangeCli entExtensions Delete all the keys to the right hand side of extensions HKCU\Software\Microsoft\Office\Outlook\Addins\ HKLM\Software\Microsoft\Office\Outlook\Addins "Brian Tillman" wrote in message ... DJ wrote: I tried restarting my PC in start mode and the program worked, so I then went back and weeded out the start-up apps to narrow down who was conflicting with outlook causing it to crash. I had reinstalled Office XP multiple times, even upgraded versions but none of those helped. Did you examine the Event Logs to see what errors appeared there? -- Brian Tillman |
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Thread | Thread Starter | Forum | Replies | Last Post |
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