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#1
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I cannot launch Outlook 2003. In order to get anywhere, I have to click on
"Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
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#2
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Just checking - you are on exchange server as apposed to pop mail?
"Michael Rigby" Michael wrote in message ... I cannot launch Outlook 2003. In order to get anywhere, I have to click on "Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
#3
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Not sure. It does ask for echange server address,but I do not have one
"DL" wrote: Just checking - you are on exchange server as apposed to pop mail? "Michael Rigby" Michael wrote in message ... I cannot launch Outlook 2003. In order to get anywhere, I have to click on "Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
#4
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Hi,
You could try the steps in the following link and create a new profile. http://support.microsoft.com/default...b;en-us;829918 Thanks, Mittu "Michael Rigby" wrote: Not sure. It does ask for echange server address,but I do not have one "DL" wrote: Just checking - you are on exchange server as apposed to pop mail? "Michael Rigby" Michael wrote in message ... I cannot launch Outlook 2003. In order to get anywhere, I have to click on "Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
#5
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As well as a new Profile, when you add the email accounts you want pop3
accounts You will need your pop3 and smtp server addressess These are supplied by your ISP - internet service provider Together with your isp username and login "Michael Rigby" wrote in message ... Not sure. It does ask for echange server address,but I do not have one "DL" wrote: Just checking - you are on exchange server as apposed to pop mail? "Michael Rigby" Michael wrote in message ... I cannot launch Outlook 2003. In order to get anywhere, I have to click on "Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
#6
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going to the link and creating a new profile was the perfect fix ... thankyou
!! :-) "Mittu" wrote: Hi, You could try the steps in the following link and create a new profile. http://support.microsoft.com/default...b;en-us;829918 Thanks, Mittu "Michael Rigby" wrote: Not sure. It does ask for echange server address,but I do not have one "DL" wrote: Just checking - you are on exchange server as apposed to pop mail? "Michael Rigby" Michael wrote in message ... I cannot launch Outlook 2003. In order to get anywhere, I have to click on "Cancel Server Request" and I receive the following message: "Unable to open your default e-mail folders, The file C:\Documents and Settings\(my computer name)\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file." It is v annoying and I need to make Outlook open. Can anyone help me? I have tried to restart the system and this does not work. Many thanks |
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