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#1
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How do I completely uninstall Outlook? I have a corrupted file and it looks
like to only way to correct the problem is through a reinstallation. However, I've tried it twice (I removed Outlook via Add/Remove programs in Control Panel and through the CD) only to find all of my old data/settings in place when the program is reinstalled (this goes for the other Office programs as well). I need to uninstall the program then reinstall it so when I first start Outlook I will be prompted to set up accounts, etc. Thanks! |
#2
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jbelyea wrote:
How do I completely uninstall Outlook? I have a corrupted file and it looks like to only way to correct the problem is through a reinstallation. However, I've tried it twice (I removed Outlook via Add/Remove programs in Control Panel and through the CD) only to find all of my old data/settings in place when the program is reinstalled (this goes for the other Office programs as well). I need to uninstall the program then reinstall it so when I first start Outlook I will be prompted to set up accounts, etc. You don't need to uninstall Outlook in order to start fresh. Use the Mail applet in Control Panel to create a new mail profile. http://www.howto-outlook.com/Faq/newprofile.htm -- Brian Tillman |
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Thanks for your speedy reply.
The problem is I can't even open Outlook because of an "assertion failure". My computer crashed while using Outlook (a power spike) and since then I can't open Outlook. The error message is regarding file "btree.c" and line "548". The message recommends viewing the "Visual C++ doucmentation on asserts" - this is way beyond me. I was hoping that by completly uninstalling then reinstalling Outlook I could correct things. John "jbelyea" wrote: How do I completely uninstall Outlook? I have a corrupted file and it looks like to only way to correct the problem is through a reinstallation. However, I've tried it twice (I removed Outlook via Add/Remove programs in Control Panel and through the CD) only to find all of my old data/settings in place when the program is reinstalled (this goes for the other Office programs as well). I need to uninstall the program then reinstall it so when I first start Outlook I will be prompted to set up accounts, etc. Thanks! |
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