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#1
August 8th 06, 07:34 PM
posted to microsoft.public.outlook.installation
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migrating account settings
Purchased office 2003 some months back but have always been unable to open
outlook. Have now got the same issue with outlook 2007 and it is driving me mad! Click outlook icon and a 'configuring Outlook' box comes up with 2 lines, Migrating preferences and importing user data. Then a secondary box comes up saying 'cannot open your default e-mail folders. The information store could not be opened' Click on OK and the whole thing drops. Any help would be really appreciated. Will 
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#2
September 4th 06, 04:08 AM
posted to microsoft.public.outlook.installation
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migrating account settings
I would try working with the mail applet in the control panel. If you
select the show profiles button, you should be able create a new profile and delete the old ones. [deleting profiles will not delete user data file(s) (e.g. *.pst files).] "will B" will wrote in message ... Purchased office 2003 some months back but have always been unable to open outlook. Have now got the same issue with outlook 2007 and it is driving me mad! Click outlook icon and a 'configuring Outlook' box comes up with 2 lines, Migrating preferences and importing user data. Then a secondary box comes up saying 'cannot open your default e-mail folders. The information store could not be opened' Click on OK and the whole thing drops. Any help would be really appreciated. Will
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