A few days ago I began having problems with selecting an e-mail account when
creating a new message or trying to reply to a message from a different
account (I have 4 e-mail accounts.) I can receive mail fine, but when
replying it will only go from my default account.

When I open a new e-mail and try to select the account I want to send it
from, I get a pop-up error message that says: "Unable to complete the
operation. A fatal error has occurred in Outlook." The very top of the box
says "Microsoft Word."

This began happening not too long after I had an e-mail stuck in my Outbox.
I have done the following:
- Created a new profile (had to do this get the stuck e-mail out)
- Tried to repair Outlook using 'Detect and Repair' under the help menu.
- Tried to repair using the installation disk.
- Uninstalled Office 2003 and then reinstalled the entire thing.
- Deleted all my e-mail addresses from Outlook and then put them in as new
addresses again.

Help! I don't know what else to try!
--
KaLynn

Have you tried unchecking the option to use Word as your email editor? What
patch level is Office/Windows XP at?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KaLynn asked:

| A few days ago I began having problems with selecting an e-mail
| account when creating a new message or trying to reply to a message
| from a different account (I have 4 e-mail accounts.) I can receive
| mail fine, but when replying it will only go from my default account.
|
| When I open a new e-mail and try to select the account I want to send
| it from, I get a pop-up error message that says: "Unable to complete
| the operation. A fatal error has occurred in Outlook." The very top
| of the box says "Microsoft Word."
|
| This began happening not too long after I had an e-mail stuck in my
| Outbox. I have done the following:
| - Created a new profile (had to do this get the stuck e-mail out)
| - Tried to repair Outlook using 'Detect and Repair' under the help
| menu.
| - Tried to repair using the installation disk.
| - Uninstalled Office 2003 and then reinstalled the entire thing.
| - Deleted all my e-mail addresses from Outlook and then put them in
| as new addresses again.
|
| Help! I don't know what else to try!

Sorry....I'm not sure what a patch level is and I didn't uncheck the option
to use Word as my email editor. After tinkering with Outlook for hours, I
decided to delete all of my e-mail addresses, make a new profile, and then
put them back in again. Believe it or not, that did the trick!

Thanks for your response Milly!
--
KaLynn


"Milly Staples [MVP - Outlook]" wrote:

Have you tried unchecking the option to use Word as your email editor? What
patch level is Office/Windows XP at?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KaLynn asked:

| A few days ago I began having problems with selecting an e-mail
| account when creating a new message or trying to reply to a message
| from a different account (I have 4 e-mail accounts.) I can receive
| mail fine, but when replying it will only go from my default account.
|
| When I open a new e-mail and try to select the account I want to send
| it from, I get a pop-up error message that says: "Unable to complete
| the operation. A fatal error has occurred in Outlook." The very top
| of the box says "Microsoft Word."
|
| This began happening not too long after I had an e-mail stuck in my
| Outbox. I have done the following:
| - Created a new profile (had to do this get the stuck e-mail out)
| - Tried to repair Outlook using 'Detect and Repair' under the help
| menu.
| - Tried to repair using the installation disk.
| - Uninstalled Office 2003 and then reinstalled the entire thing.
| - Deleted all my e-mail addresses from Outlook and then put them in
| as new addresses again.
|
| Help! I don't know what else to try!