A Microsoft Outlook email forum. Outlook Banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Outlook Banter forum » Microsoft Outlook Email Newsgroups » Outlook - Installation
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

"Unable to open your default e-mail folders" error after Outlo



 
 
Thread Tools Search this Thread Display Modes
  #1  
Old August 14th 06, 10:13 PM posted to microsoft.public.outlook.installation
paul
external usenet poster
 
Posts: 197
Default "Unable to open your default e-mail folders" error after Outlo

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?






  #2  
Old November 23rd 07, 05:54 PM posted to microsoft.public.outlook.installation
outlook express
external usenet poster
 
Posts: 5
Default "Unable to open your default e-mail folders" error after Outlo



"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?






  #3  
Old November 23rd 07, 05:57 PM posted to microsoft.public.outlook.installation
outlook express
external usenet poster
 
Posts: 5
Default "Unable to open your default e-mail folders" error after Outlo


"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?






  #4  
Old November 23rd 07, 05:58 PM posted to microsoft.public.outlook.installation
outlook express
external usenet poster
 
Posts: 5
Default "Unable to open your default e-mail folders" error after Outlo



"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?






  #5  
Old November 23rd 07, 06:02 PM posted to microsoft.public.outlook.installation
outlook express
external usenet poster
 
Posts: 5
Default "Unable to open your default e-mail folders" error after Outlo



"outlook express" wrote:



"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?






  #6  
Old November 23rd 07, 06:07 PM posted to microsoft.public.outlook.installation
outlook express
external usenet poster
 
Posts: 5
Default "Unable to open your default e-mail folders" error after Outlo



"outlook express" wrote:



"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?





Ccn anyone answer Pauls question? I have the same issue. I created a new profile to get better performance with oulook 2007 (awful) Once I created the profile I get the same error message.

"cannot open your default email folder, the file c:/document and settings,
ost is not an offline folder, and.....connection to mic exchange is
unavailble. Outlook must be online or connected (which I am) to complete the
action. I'm confused, can someone please help me, with specific steps.

Thanks.
 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
unable to open default e-mail folders; info store won't open No Avail Outlook - Installation 3 July 30th 07 01:48 AM
"ERROR MESSAGE RECEIVED WHEN TRYING TO OPEN MICROSOFT OFFICE OUTLO 9th_ward Outlook - Installation 0 August 8th 06 08:31 AM
"Unable to open default e-mail folders" Alexander Bryant Outlook - Installation 0 June 21st 06 08:26 PM
Error message "default mail client not properly installed" Corn Outlook - Installation 7 May 8th 06 09:06 AM
Unable to open default e-mail folders. necoffey Outlook - Installation 2 January 31st 06 09:58 PM


All times are GMT +1. The time now is 11:30 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2025 Outlook Banter.
The comments are property of their posters.