My e-mail provider recently changed from a POP3 to IMAP. With POP3 I was
able to create my PST file where ever I wanted and have my mail delivered
there rather than just keeping the default location. I cannot figure out how
to do this with the new IMAP account. I can setup my old PST file as a
Personal Folder so that I can see all of my old mail but the new IMAP mail is
being delivered to the Inbox listed under the new IMAP Inbox thus giving me 2
inboxes. Is there any way around this? I have never used an IMAP account
and I'm afraid that I won't be able to view my mail when I'm offline as I
could with the POP3 account. I am running Windows XP SP2 with Office XP.

Crockett wrote:

My e-mail provider recently changed from a POP3 to IMAP. With POP3 I
was able to create my PST file where ever I wanted and have my mail
delivered there rather than just keeping the default location. I
cannot figure out how to do this with the new IMAP account.

Technically, you can't. IMAP data does not get downloaded from the server
and removed. It stays on the server. Outlook, in an effort to streamline
the process, creates a separate PST to act as a cache for the messages on
the server. Its structure reflects the folder structure on the server. You
can move where the IMAP folder resides, but it's really not worth it.

I can setup my old PST file as a Personal Folder so that I can see all of
my old mail but the new IMAP mail is being delivered to the Inbox
listed under the new IMAP Inbox thus giving me 2 inboxes. Is there
any way around this?

In addition to the other features of IMAP accounts, they can never be your
delivery location, so you'll also always have a set of Personal Folders in
addition to the IMAP folders. Rules, however, should work on the IMAP inbox
and you can create a rule that moves everything elsewhere (like the delivery
location Inbox) if you wish.

I have never used an IMAP account and I'm
afraid that I won't be able to view my mail when I'm offline as I
could with the POP3 account.

If you set the account up (in the send/receive group) to download the entire
item, they should be available if you work offline, but you will have had to
open each folder you'll want to view later.
--
Brian Tillman

Thanks Brian. I did everything that you suggested and it seems to be working
just fine. I even have a copy of my IMAP e-mail available when I'm offline.
I have a couple of questions though. Why does Outlook insist on creating a
PST file, when the IMAP connection is creating one too, that is designated as
the mail delivery location even though the mail isn't being delivered there
and why can't I delete it? I also tried creating and recreating the IMAP
profile several times and each time a new PST file is created in the Outlook
folder. Why can't I tell Outlook where I want the IMAP PST file to be
created? I also think, but I'm not sure on this one, that a new PST file is
being created each time I connect to my IMAP account. Any thoughts?


"Brian Tillman" wrote:

Crockett wrote:

My e-mail provider recently changed from a POP3 to IMAP. With POP3 I
was able to create my PST file where ever I wanted and have my mail
delivered there rather than just keeping the default location. I
cannot figure out how to do this with the new IMAP account.

Technically, you can't. IMAP data does not get downloaded from the server
and removed. It stays on the server. Outlook, in an effort to streamline
the process, creates a separate PST to act as a cache for the messages on
the server. Its structure reflects the folder structure on the server. You
can move where the IMAP folder resides, but it's really not worth it.

I can setup my old PST file as a Personal Folder so that I can see all of
my old mail but the new IMAP mail is being delivered to the Inbox
listed under the new IMAP Inbox thus giving me 2 inboxes. Is there
any way around this?

In addition to the other features of IMAP accounts, they can never be your
delivery location, so you'll also always have a set of Personal Folders in
addition to the IMAP folders. Rules, however, should work on the IMAP inbox
and you can create a rule that moves everything elsewhere (like the delivery
location Inbox) if you wish.

I have never used an IMAP account and I'm
afraid that I won't be able to view my mail when I'm offline as I
could with the POP3 account.

If you set the account up (in the send/receive group) to download the entire
item, they should be available if you work offline, but you will have had to
open each folder you'll want to view later.
--
Brian Tillman

Crockett wrote:

Why does
Outlook insist on creating a PST file, when the IMAP connection is
creating one too, that is designated as the mail delivery location
even though the mail isn't being delivered there and why can't I
delete it?

Because an IMAP PST can never be designated as the default delivery location
ans a delivery location is required. IMAP cannot support Tasks, Calendar,
Contacts, Journal, Notes, etc., so all those go in the delivery location
PST.

I also tried creating and recreating the IMAP profile
several times

You're not creating an "IMAP" profile. Mail profiles contain services, like
accounts, address books, address directories, and so on. You can have
multiple accounts in a single mail profile.

and each time a new PST file is created in the Outlook
folder. Why can't I tell Outlook where I want the IMAP PST file to
be created?

Because Microsoft did not implement that option, although you can move an
IMAP PST once it has been created.

I also think, but I'm not sure on this one, that a new
PST file is being created each time I connect to my IMAP account.

No, a PST gets created when you create the account and deleted when you
remove the account. The same PST gets used each time you connect to the
account.
--
Brian Tillman

How do I move the IMAP PST and configure the profile to use it? I have tried
this with no success.

"Brian Tillman" wrote:

Crockett wrote:

Why does
Outlook insist on creating a PST file, when the IMAP connection is
creating one too, that is designated as the mail delivery location
even though the mail isn't being delivered there and why can't I
delete it?

Because an IMAP PST can never be designated as the default delivery location
ans a delivery location is required. IMAP cannot support Tasks, Calendar,
Contacts, Journal, Notes, etc., so all those go in the delivery location
PST.

I also tried creating and recreating the IMAP profile
several times

You're not creating an "IMAP" profile. Mail profiles contain services, like
accounts, address books, address directories, and so on. You can have
multiple accounts in a single mail profile.

and each time a new PST file is created in the Outlook
folder. Why can't I tell Outlook where I want the IMAP PST file to
be created?

Because Microsoft did not implement that option, although you can move an
IMAP PST once it has been created.

I also think, but I'm not sure on this one, that a new
PST file is being created each time I connect to my IMAP account.

No, a PST gets created when you create the account and deleted when you
remove the account. The same PST gets used each time you connect to the
account.
--
Brian Tillman

Crockett wrote:

How do I move the IMAP PST and configure the profile to use it? I
have tried this with no success.

I've used this successfully:
http://support.microsoft.com/kb/300593/en-us
--
Brian Tillman