I have a new computer with windows XP home edition. I have Outlook 2003 and
Outlook Express. I chose Outlook 2003, but when I send mail, it stays in my
outbox. It was recommended to check for COM Add-Ins. I don't understand
what I need to do to correct this problem. I called Dell support and they
checked to make sure I had all my settings correct in Outlook and adivsed me
to contact Microsoft.

does it stay in the outbox when outlook is open? if so, do you have an
antispam program scanning outgoing email?


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

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"Barbara Carfagno" Barbara wrote in
message ...
I have a new computer with windows XP home edition. I have Outlook 2003
and
Outlook Express. I chose Outlook 2003, but when I send mail, it stays in
my
outbox. It was recommended to check for COM Add-Ins. I don't understand
what I need to do to correct this problem. I called Dell support and they
checked to make sure I had all my settings correct in Outlook and adivsed
me
to contact Microsoft.

On your menu bar in Outlook, click Tools -Options. In Options, you have
choices on how Outlook will handle sending/receiving email messages. If you
don't have the automatically send/receive marked, then Outlook will hold your
outgoing messages in your Outbox until you manually tell it to send all
messages. Personally, I prefer to have Outlook hold my messages until I tell
it to send them, but if you aren't a control freak smilelike me, then you
might want to have Outlook automatically send/receive.

The problem with how Outlook handles the automatic sending/receiving is that
they have the two options connected. There is no place where you can tell
Outlook to just automatically send any message you write. The only option is
to automatically send/receive. I don't want to automatically receive.
Manually, however, you can just send. There is a button on your standard
toolbar that is labeled Send/Receive. If you click on the small arrowhead on
the right of that button, you will see an option to just send all...

Hope this helps!


"Barbara Carfagno" wrote:

I have a new computer with windows XP home edition. I have Outlook 2003 and
Outlook Express. I chose Outlook 2003, but when I send mail, it stays in my
outbox. It was recommended to check for COM Add-Ins. I don't understand
what I need to do to correct this problem. I called Dell support and they
checked to make sure I had all my settings correct in Outlook and adivsed me
to contact Microsoft.

Barbara Carfagno Barbara wrote:

I have a new computer with windows XP home edition. I have Outlook
2003 and Outlook Express. I chose Outlook 2003, but when I send
mail, it stays in my outbox.

What happens when you click Send/Receive?
--
Brian Tillman