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#1
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My e-mail seems to be retreived by my home computer even when Outlook is
closed. This is a new behavior. If I recall correctly, I recently allowed an automatic update from MS so perhaps that is related. I normally close Outlook on my home computer so I can read any new e-mail via the web-based e-mail interface when I am away from home. However, I discovered that the e-mail is now being retreived even when Outlook is closed. I tested this to be certain. In addition, yesterday I selected the option to save a copy of the e-mail on the server. Yet e-mail is still being retreived and deleted. This really surprises me. I am even concerned that some unwelcome software is causing this. Any suggestions? Thanks. |
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#2
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Sounds like Outlook is staying in memory after selecting file exit. This
is generally caused by 3rd party application installed that use, protect, or sync with Outlook data. Some examples of legitimate applications that might cause this behavior is WinFax, ActiveSync, using Word as the email editor (if Word is open at the time Outlook closes). Outside of that, don't forget to look at any addins you might have installed including instant messenger type applications (e.g. ICQ). "GregL" wrote in message ... My e-mail seems to be retreived by my home computer even when Outlook is closed. This is a new behavior. If I recall correctly, I recently allowed an automatic update from MS so perhaps that is related. I normally close Outlook on my home computer so I can read any new e-mail via the web-based e-mail interface when I am away from home. However, I discovered that the e-mail is now being retreived even when Outlook is closed. I tested this to be certain. In addition, yesterday I selected the option to save a copy of the e-mail on the server. Yet e-mail is still being retreived and deleted. This really surprises me. I am even concerned that some unwelcome software is causing this. Any suggestions? Thanks. |
#3
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Neo, thanks for the response.
Would I be able to confirm that Outlook is staying in memory by looking at the apps or processes via the Task Manager? Would it be apparent or could it be some process name that I would need to know? I have not installed any new software in months. I did recently upgrade Webroot's Spysweeper a month or so ago. Within the last week or so I also upgraded McAfee's Internet Security Suite (or whatever it's called) that includes a spam filter -- though I have disabled that. Thanks. "neo [mvp outlook]" wrote: Sounds like Outlook is staying in memory after selecting file exit. This is generally caused by 3rd party application installed that use, protect, or sync with Outlook data. Some examples of legitimate applications that might cause this behavior is WinFax, ActiveSync, using Word as the email editor (if Word is open at the time Outlook closes). Outside of that, don't forget to look at any addins you might have installed including instant messenger type applications (e.g. ICQ). "GregL" wrote in message ... My e-mail seems to be retreived by my home computer even when Outlook is closed. This is a new behavior. If I recall correctly, I recently allowed an automatic update from MS so perhaps that is related. I normally close Outlook on my home computer so I can read any new e-mail via the web-based e-mail interface when I am away from home. However, I discovered that the e-mail is now being retreived even when Outlook is closed. I tested this to be certain. In addition, yesterday I selected the option to save a copy of the e-mail on the server. Yet e-mail is still being retreived and deleted. This really surprises me. I am even concerned that some unwelcome software is causing this. Any suggestions? Thanks. |
#4
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yes. processes tab in task manager and outlook's process name is outlook.exe
regardless how it is started. "GregL" wrote in message ... Neo, thanks for the response. Would I be able to confirm that Outlook is staying in memory by looking at the apps or processes via the Task Manager? Would it be apparent or could it be some process name that I would need to know? I have not installed any new software in months. I did recently upgrade Webroot's Spysweeper a month or so ago. Within the last week or so I also upgraded McAfee's Internet Security Suite (or whatever it's called) that includes a spam filter -- though I have disabled that. Thanks. "neo [mvp outlook]" wrote: Sounds like Outlook is staying in memory after selecting file exit. This is generally caused by 3rd party application installed that use, protect, or sync with Outlook data. Some examples of legitimate applications that might cause this behavior is WinFax, ActiveSync, using Word as the email editor (if Word is open at the time Outlook closes). Outside of that, don't forget to look at any addins you might have installed including instant messenger type applications (e.g. ICQ). "GregL" wrote in message ... My e-mail seems to be retreived by my home computer even when Outlook is closed. This is a new behavior. If I recall correctly, I recently allowed an automatic update from MS so perhaps that is related. I normally close Outlook on my home computer so I can read any new via the web-based e-mail interface when I am away from home. However, I discovered that the e-mail is now being retreived even when Outlook is closed. I tested this to be certain. In addition, yesterday I selected the option to save a copy of the on the server. Yet e-mail is still being retreived and deleted. This really surprises me. I am even concerned that some unwelcome software is causing this. Any suggestions? Thanks. |
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