In Outlook XP I used to get a little envelope icon in the system tray when I
got new mail. Since installing Outlook 2003 all I get is the Outlook icon in
the system tray and no notification of new mail. In Advanced Email Options I
have all items checked under "When new items arrive in my inbox" but still no
notification.

Is something being delivered to the Inbox? (do not count things coming in
and being moved by rules to other folders or what gets nailed as junk
e-mail.)

If yes to the above, do you have any security software (antivirus, antispam)
installed that can scan your e-mail? If yes, what is it?

"Glen Clark" wrote in message
...
In Outlook XP I used to get a little envelope icon in the system tray when
I
got new mail. Since installing Outlook 2003 all I get is the Outlook icon
in
the system tray and no notification of new mail. In Advanced Email Options
I
have all items checked under "When new items arrive in my inbox" but still
no
notification.

Yes, delivered to Inbox.

Yes I do have antivirus software scanning inbound mail. Avast v4.6.


"neo [mvp outlook]" wrote:

Is something being delivered to the Inbox? (do not count things coming in
and being moved by rules to other folders or what gets nailed as junk
e-mail.)

If yes to the above, do you have any security software (antivirus, antispam)
installed that can scan your e-mail? If yes, what is it?

"Glen Clark" wrote in message
...
In Outlook XP I used to get a little envelope icon in the system tray when
I
got new mail. Since installing Outlook 2003 all I get is the Outlook icon
in
the system tray and no notification of new mail. In Advanced Email Options
I
have all items checked under "When new items arrive in my inbox" but still
no
notification.

hmm... i'm not familiar with Avast. Does the same behavior happen if Avast
is uninstalled (or e-mail scanning is disabled)? The reason that I ask is
that if Avast is setting up a temporary folder as the delivery location and
then moving the items to the Inbox. If this is the case, then you will
never receive a new message notification.

"Glen Clark" wrote in message
...
Yes, delivered to Inbox.

Yes I do have antivirus software scanning inbound mail. Avast v4.6.


"neo [mvp outlook]" wrote:

Is something being delivered to the Inbox? (do not count things coming
in
and being moved by rules to other folders or what gets nailed as junk
e-mail.)

If yes to the above, do you have any security software (antivirus,
antispam)
installed that can scan your e-mail? If yes, what is it?

"Glen Clark" wrote in message
...
In Outlook XP I used to get a little envelope icon in the system tray
when
I
got new mail. Since installing Outlook 2003 all I get is the Outlook
icon
in
the system tray and no notification of new mail. In Advanced Email
Options
I
have all items checked under "When new items arrive in my inbox" but
still
no
notification.

Not to highjack this thread however I am having the same problem. However I
do have rules to help sort my email to specific folders under my inbox when
they arrive and I do not get notified if a message is delivered directly to
one of these sub folders.

Example: I receive an email from John Doe I have a rule setup to move it to
the John Doe folder. Everything else is delivered to the Inbox folder if I
dont have a rule setup for moving the email. These are NOT offline folders,
just sub folders to my inbox.

I have checked my notifications settings and all are turned on. Email
notifications do work if everything is just delivered to my inbox and not
sorted out by my inbox rules.

I remember using Outlook from Office XP and had no problem with new email
notifications. Messages delivered played a the new mail notification and I
would get the little envelope in my taskbar even if they were messages that
were delivered to a sub-folder.

I am currently running a detect and repair on my office installation to see
if that will help.

Thanks.

Ash

"neo [mvp outlook]" wrote:

Is something being delivered to the Inbox? (do not count things coming in
and being moved by rules to other folders or what gets nailed as junk
e-mail.)

If yes to the above, do you have any security software (antivirus, antispam)
installed that can scan your e-mail? If yes, what is it?

"Glen Clark" wrote in message
...
In Outlook XP I used to get a little envelope icon in the system tray when
I
got new mail. Since installing Outlook 2003 all I get is the Outlook icon
in
the system tray and no notification of new mail. In Advanced Email Options
I
have all items checked under "When new items arrive in my inbox" but still
no
notification.

Hi Ash,

I get exactly the same. So far as I can tell, this is the way it's
supposed to work. Have you found a workaround for this yet?

cheers,
Matt

Glen Clark wrote:

In Outlook XP I used to get a little envelope icon in the system tray
when I got new mail. Since installing Outlook 2003 all I get is the
Outlook icon in the system tray and no notification of new mail. In
Advanced Email Options I have all items checked under "When new items
arrive in my inbox" but still no notification.

My guess is that the New Mail icon is hidden. Right-click the System tray
and choose "Customize Notifications". Locate the "You have new unopened
items" icon and change the behavior to "Always show".
--
Brian Tillman

Hmmm very interesting. I don't have the "You have new unopened items" icon in
the Customize Notifications list. I wonder how I get it??

"Brian Tillman" wrote:

Glen Clark wrote:

In Outlook XP I used to get a little envelope icon in the system tray
when I got new mail. Since installing Outlook 2003 all I get is the
Outlook icon in the system tray and no notification of new mail. In
Advanced Email Options I have all items checked under "When new items
arrive in my inbox" but still no notification.

My guess is that the New Mail icon is hidden. Right-click the System tray
and choose "Customize Notifications". Locate the "You have new unopened
items" icon and change the behavior to "Always show".
--
Brian Tillman

Glen Clark wrote:

Hmmm very interesting. I don't have the "You have new unopened items"
icon in the Customize Notifications list. I wonder how I get it??

That's the icon Outlook uses. I can't explain why you don't see it. Are
there any icons, no matter what they're labeled, that look like the little
envelope?
--
Brian Tillman

Sorry, found it in the Past Items list. Set to "Always Show", but still
doesn't show.

"Brian Tillman" wrote:

Glen Clark wrote:

Hmmm very interesting. I don't have the "You have new unopened items"
icon in the Customize Notifications list. I wonder how I get it??

That's the icon Outlook uses. I can't explain why you don't see it. Are
there any icons, no matter what they're labeled, that look like the little
envelope?
--
Brian Tillman