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#1
August 29th 06, 07:55 PM
posted to microsoft.public.outlook.installation
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Cannot open outlook
When I try to open outlook it said (first time) that there were no identities
and directed me to the Manage identities dialog. Since then, when I try to open outlook it takes me straight to the manage identities dialog. There are no identities in the list, and clicking on 'properties' does nothing. Clicking on new opens the 'new identity' dialog. I can type in my name and click OK at which point it gives me the choise of switching to the new identity now. If I click yes it says "The current identity could not be changed because one of the applications was unable to switch". If I click no it returns me to the manage identities dialog, but nothing has been added to the list. I'm basically back to the start. Any suggestions much appreciated. 
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#2
August 29th 06, 10:32 PM
posted to microsoft.public.outlook.installation
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Cannot open outlook
See if one of these help:
OLEXP: Outlook Express Quits When You Switch Identities http://support.microsoft.com/?kbid=271741 Unable to switch Identities after installing WinXP Service Pack 1 http://insideoe.tomsterdam.com/probl...s.htm#noswitch http://support.microsoft.com/?kbid=329084 Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "inbreda" wrote in message ... When I try to open outlook it said (first time) that there were no identities and directed me to the Manage identities dialog. Since then, when I try to open outlook it takes me straight to the manage identities dialog. There are no identities in the list, and clicking on 'properties' does nothing. Clicking on new opens the 'new identity' dialog. I can type in my name and click OK at which point it gives me the choise of switching to the new identity now. If I click yes it says "The current identity could not be changed because one of the applications was unable to switch". If I click no it returns me to the manage identities dialog, but nothing has been added to the list. I'm basically back to the start. Any suggestions much appreciated.
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