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#1
September 2nd 06, 10:33 PM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
I recently upgraded my Windows XP with Microsoft Office XP. I now find that
the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks. 
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#2
September 3rd 06, 01:28 PM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
Expalin what you actually did. Your post makes no sense. Office XP is not an
upgrade to Windows XP. -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... I recently upgraded my Windows XP with Microsoft Office XP. I now find that the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks.
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#3
September 3rd 06, 06:10 PM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
Oh. On the disc I have it says Microsoft Office XP. I thought it was an
upgrade. I just inserted it into the disc drawer and off it went. Afterwards I discovered that my shortcuts had disappeared. Any ideas how I can retrive them? Thanks. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Expalin what you actually did. Your post makes no sense. Office XP is not an upgrade to Windows XP. -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... I recently upgraded my Windows XP with Microsoft Office XP. I now find that the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks.
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#4
September 3rd 06, 06:15 PM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
Could you please explain clearly what you did?
Are you saying you just installed the Microsoft Office Suite? If so, why did you say that your "folders disapeared?" How could there have been any "folders" in the first place if Office wasn't installed before? -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... Oh. On the disc I have it says Microsoft Office XP. I thought it was an upgrade. I just inserted it into the disc drawer and off it went. Afterwards I discovered that my shortcuts had disappeared. Any ideas how I can retrive them? Thanks. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Expalin what you actually did. Your post makes no sense. Office XP is not an upgrade to Windows XP. -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... I recently upgraded my Windows XP with Microsoft Office XP. I now find that the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks.
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#5
September 3rd 06, 11:24 PM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
Sorry Russ, I can't be any more descriptive than how I've described. No
worries. I'll just fiddle about until I sort it out. Thanks for your responses anyhow. Kind regards. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Could you please explain clearly what you did? Are you saying you just installed the Microsoft Office Suite? If so, why did you say that your "folders disapeared?" How could there have been any "folders" in the first place if Office wasn't installed before? -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... Oh. On the disc I have it says Microsoft Office XP. I thought it was an upgrade. I just inserted it into the disc drawer and off it went. Afterwards I discovered that my shortcuts had disappeared. Any ideas how I can retrive them? Thanks. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Expalin what you actually did. Your post makes no sense. Office XP is not an upgrade to Windows XP. -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... I recently upgraded my Windows XP with Microsoft Office XP. I now find that the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks.
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#6
September 4th 06, 04:24 AM
posted to microsoft.public.outlook.installation
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How do I recover my folders after an upgrade? Inbox remains.
I see you two are not communicating. Lynda, did you install Office XP to
upgrade an existing Office program and when you did, Outlook Inbox is all you were able to access? That's what I hear you asking. I'm not sure how to fix it, but that's what I understand your question to be. I hope the clarification helps. "LMM122" wrote: Sorry Russ, I can't be any more descriptive than how I've described. No worries. I'll just fiddle about until I sort it out. Thanks for your responses anyhow. Kind regards. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Could you please explain clearly what you did? Are you saying you just installed the Microsoft Office Suite? If so, why did you say that your "folders disapeared?" How could there have been any "folders" in the first place if Office wasn't installed before? -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... Oh. On the disc I have it says Microsoft Office XP. I thought it was an upgrade. I just inserted it into the disc drawer and off it went. Afterwards I discovered that my shortcuts had disappeared. Any ideas how I can retrive them? Thanks. Lynda. "Russ Valentine [MVP-Outlook]" wrote: Expalin what you actually did. Your post makes no sense. Office XP is not an upgrade to Windows XP. -- Russ Valentine [MVP-Outlook] "LMM122" wrote in message ... I recently upgraded my Windows XP with Microsoft Office XP. I now find that the only folder I have use of is my inbox. My contacts folder, which was active has disappeared as has my calendar folder. I'd like to know how to retrieve them as they contained important information which is now lost. How do I re-install them? And why/where have they gone? The message I get when I click onto the icon in the Outlook shortcuts window is "Unable to display the folder. MS Outlook could not access the specified folder option. The folder no longer exists". Can anyone help at all? Many thanks.
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