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Hello Martin,
Thank you for using newsgroup! From your post, I suggest we test the following steps below: Step 1: Check Junk Email Setting ------------------------ 1. Open Outlook, click Tool - Options. 2. Click Junk Email and check if it is enabled. Test the issue again. If the issue persists, please go on to Step 2: Step 2: Create a new Outlook profile ---------------------------------------------------- If suggestions above don't resolve the issue, I suspect the current profile of Outlook has been corrupted. Please perform the following steps to create a new profile: Note: We need to backup the Junk Email box before performing the following steps, if you want to remain the current email in the Junk Mail box. 1. Close Outlook. 2. Click Start menu- Control Panel. If Control Panel is not in Classic View, click Switch to Classic View on the upper left of the window. And then double-click the Mail icon. 3. Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK. 4. In the E-mail Accounts dialog box, click "Add a new e-mail account", and then click Next. 5. Select the appropriate server type for your e-mail account, and then click Next. 6. Fill in the appropriate information as prompted, and then click Next and Finish as needed. 7. Click the "Prompt for a profile to be used" option and click OK. This way, you will be prompted for a profile when starting Outlook. 8. Restart Outlook and select the new profile. If the problem does not exist in the new profile, you can refer to the import and export section in following Microsoft Knowledge Base article to import the data into new profile. For detailed information, you can refer to the following article: 287070.KB.EN-US OL2002: How to Back Up, Restore, or Move Outlook Data http://support.microsoft.com/default...B;EN-US;287070 Note: This article also applies to Outlook 2003. Hope the information helps Thanks & Regards, Sally Qiu Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "meister" Subject: Outlook 2003 Junk Mail Filter stopped working Date: Fri, 15 Sep 2006 08:24:46 +0200 Lines: 10 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962 X-RFC2646: Format=Flowed; Original Message-ID: Newsgroups: microsoft.public.outlook.installation NNTP-Posting-Host: mail.chipkarte.at 213.185.182.18 Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT NGP04.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78578 X-Tomcat-NG: microsoft.public.outlook.installation Hi! At a moment's notice Outlook 2003 (fully patched) running on WindowXP (fully patched) which is configured to use IMAP4 stopped filtering junk mails. Is there a way to "initialize" the Junk Mail component so it will work again Thanx in advance Martin |
#2
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Hi Martin,
Just checking in to see if the suggestions were helpful. Please let us know if you would like further assistance. Have a great day! Thanks & Regards, Sally Qiu, MCSE 2003 Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== ==== PLEASE NOTE: The partner managed newsgroups are provided to assist with break/fix issues and simple how to questions. We also love to hear your product feedback! Let us know what you think by posting from the web interface: Partner Feedback from your newsreader: microsoft.private.directaccess.partnerfeedback. We look forward to hearing from you! ================================================== ==== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. ================================================== ==== -------------------- X-Tomcat-ID: 187848661 References: MIME-Version: 1.0 Content-Type: text/plain Content-Transfer-Encoding: 7bit From: (Sally Qiu [MSFT]) Organization: Microsoft Date: Fri, 15 Sep 2006 09:18:28 GMT Subject: Outlook 2003 Junk Mail Filter stopped working X-Tomcat-NG: microsoft.public.outlook.installation Message-ID: Newsgroups: microsoft.public.outlook.installation Lines: 88 Path: TK2MSFTNGXA01.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78582 NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 Hello Martin, Thank you for using newsgroup! From your post, I suggest we test the following steps below: Step 1: Check Junk Email Setting ------------------------ 1. Open Outlook, click Tool - Options. 2. Click Junk Email and check if it is enabled. Test the issue again. If the issue persists, please go on to Step 2: Step 2: Create a new Outlook profile ---------------------------------------------------- If suggestions above don't resolve the issue, I suspect the current profile of Outlook has been corrupted. Please perform the following steps to create a new profile: Note: We need to backup the Junk Email box before performing the following steps, if you want to remain the current email in the Junk Mail box. 1. Close Outlook. 2. Click Start menu- Control Panel. If Control Panel is not in Classic View, click Switch to Classic View on the upper left of the window. And then double-click the Mail icon. 3. Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK. 4. In the E-mail Accounts dialog box, click "Add a new e-mail account", and then click Next. 5. Select the appropriate server type for your e-mail account, and then click Next. 6. Fill in the appropriate information as prompted, and then click Next and Finish as needed. 7. Click the "Prompt for a profile to be used" option and click OK. This way, you will be prompted for a profile when starting Outlook. 8. Restart Outlook and select the new profile. If the problem does not exist in the new profile, you can refer to the import and export section in following Microsoft Knowledge Base article to import the data into new profile. For detailed information, you can refer to the following article: 287070.KB.EN-US OL2002: How to Back Up, Restore, or Move Outlook Data http://support.microsoft.com/default...B;EN-US;287070 Note: This article also applies to Outlook 2003. Hope the information helps Thanks & Regards, Sally Qiu Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================= ==== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================= ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "meister" Subject: Outlook 2003 Junk Mail Filter stopped working Date: Fri, 15 Sep 2006 08:24:46 +0200 Lines: 10 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962 X-RFC2646: Format=Flowed; Original Message-ID: Newsgroups: microsoft.public.outlook.installation NNTP-Posting-Host: mail.chipkarte.at 213.185.182.18 Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT NGP04.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78578 X-Tomcat-NG: microsoft.public.outlook.installation Hi! At a moment's notice Outlook 2003 (fully patched) running on WindowXP (fully patched) which is configured to use IMAP4 stopped filtering junk mails. Is there a way to "initialize" the Junk Mail component so it will work again Thanx in advance Martin |
#3
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Hi Martin,
We have not heard from you regarding this issue. Please post back here at your convenience if we can assist further. Enjoy your day! Thanks & Regards, Sally Qiu, MCSE 2003 Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== ==== PLEASE NOTE: The partner managed newsgroups are provided to assist with break/fix issues and simple how to questions. We also love to hear your product feedback! Let us know what you think by posting from the web interface: Partner Feedback from your newsreader: microsoft.private.directaccess.partnerfeedback. We look forward to hearing from you! ================================================== ==== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. ================================================== ==== -------------------- X-Tomcat-ID: 169596892 References: MIME-Version: 1.0 Content-Type: text/plain Content-Transfer-Encoding: 7bit From: (Sally Qiu [MSFT]) Organization: Microsoft Date: Fri, 22 Sep 2006 09:21:09 GMT Subject: Outlook 2003 Junk Mail Filter stopped working X-Tomcat-NG: microsoft.public.outlook.installation Message-ID: Newsgroups: microsoft.public.outlook.installation Lines: 136 Path: TK2MSFTNGXA01.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78803 NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 Hi Martin, Just checking in to see if the suggestions were helpful. Please let us know if you would like further assistance. Have a great day! Thanks & Regards, Sally Qiu, MCSE 2003 Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================= ===== PLEASE NOTE: The partner managed newsgroups are provided to assist with break/fix issues and simple how to questions. We also love to hear your product feedback! Let us know what you think by posting from the web interface: Partner Feedback from your newsreader: microsoft.private.directaccess.partnerfeedback. We look forward to hearing from you! ================================================= ===== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================= ===== This posting is provided "AS IS" with no warranties, and confers no rights. ================================================= ===== -------------------- X-Tomcat-ID: 187848661 References: MIME-Version: 1.0 Content-Type: text/plain Content-Transfer-Encoding: 7bit From: (Sally Qiu [MSFT]) Organization: Microsoft Date: Fri, 15 Sep 2006 09:18:28 GMT Subject: Outlook 2003 Junk Mail Filter stopped working X-Tomcat-NG: microsoft.public.outlook.installation Message-ID: Newsgroups: microsoft.public.outlook.installation Lines: 88 Path: TK2MSFTNGXA01.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78582 NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 Hello Martin, Thank you for using newsgroup! From your post, I suggest we test the following steps below: Step 1: Check Junk Email Setting ------------------------ 1. Open Outlook, click Tool - Options. 2. Click Junk Email and check if it is enabled. Test the issue again. If the issue persists, please go on to Step 2: Step 2: Create a new Outlook profile ---------------------------------------------------- If suggestions above don't resolve the issue, I suspect the current profile of Outlook has been corrupted. Please perform the following steps to create a new profile: Note: We need to backup the Junk Email box before performing the following steps, if you want to remain the current email in the Junk Mail box. 1. Close Outlook. 2. Click Start menu- Control Panel. If Control Panel is not in Classic View, click Switch to Classic View on the upper left of the window. And then double-click the Mail icon. 3. Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK. 4. In the E-mail Accounts dialog box, click "Add a new e-mail account", and then click Next. 5. Select the appropriate server type for your e-mail account, and then click Next. 6. Fill in the appropriate information as prompted, and then click Next and Finish as needed. 7. Click the "Prompt for a profile to be used" option and click OK. This way, you will be prompted for a profile when starting Outlook. 8. Restart Outlook and select the new profile. If the problem does not exist in the new profile, you can refer to the import and export section in following Microsoft Knowledge Base article to import the data into new profile. For detailed information, you can refer to the following article: 287070.KB.EN-US OL2002: How to Back Up, Restore, or Move Outlook Data http://support.microsoft.com/default...B;EN-US;287070 Note: This article also applies to Outlook 2003. Hope the information helps Thanks & Regards, Sally Qiu Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================ ===== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================ ===== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "meister" Subject: Outlook 2003 Junk Mail Filter stopped working Date: Fri, 15 Sep 2006 08:24:46 +0200 Lines: 10 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962 X-RFC2646: Format=Flowed; Original Message-ID: Newsgroups: microsoft.public.outlook.installation NNTP-Posting-Host: mail.chipkarte.at 213.185.182.18 Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT NGP04.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:78578 X-Tomcat-NG: microsoft.public.outlook.installation Hi! At a moment's notice Outlook 2003 (fully patched) running on WindowXP (fully patched) which is configured to use IMAP4 stopped filtering junk mails. Is there a way to "initialize" the Junk Mail component so it will work again Thanx in advance Martin |
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