I had to re-set my personal settings, which included re-install Outlook. I am
trying to install the Personal Folder Backup again, but get the message that
the system dedected an previous version, which I need to uninstall in
add/remove programs first, before the new version can be installed.
When I got into add/remove programs, it doesn't show the previous version,
and therefore I can't uninstall it.
Any idea how to solve that issue, or where the previous version would be
excatly? Thank you.

STS wrote:

I had to re-set my personal settings, which included re-install
Outlook. I am trying to install the Personal Folder Backup again, but
get the message that the system dedected an previous version, which I
need to uninstall in add/remove programs first, before the new
version can be installed.
When I got into add/remove programs, it doesn't show the previous
version, and therefore I can't uninstall it.
Any idea how to solve that issue, or where the previous version would
be excatly? Thank you.

You don't state your Outlook version. The following should work for OL
2002/2003.

Open Outlook and click ToolsOptionsOtherAdvanced OptionsCOM Add-Ins.
Click Add. Browse to C:\Program Files\Microsoft Office\Office10\AddIns and
select outbak.dll. Click OK. (Note, the "10" might be "11" for OL 2003.)
--
Brian Tillman

You're amazing. It worked, thanks Brian.
Simon.

"Brian Tillman" wrote:

STS wrote:

I had to re-set my personal settings, which included re-install
Outlook. I am trying to install the Personal Folder Backup again, but
get the message that the system dedected an previous version, which I
need to uninstall in add/remove programs first, before the new
version can be installed.
When I got into add/remove programs, it doesn't show the previous
version, and therefore I can't uninstall it.
Any idea how to solve that issue, or where the previous version would
be excatly? Thank you.

You don't state your Outlook version. The following should work for OL
2002/2003.

Open Outlook and click ToolsOptionsOtherAdvanced OptionsCOM Add-Ins.
Click Add. Browse to C:\Program Files\Microsoft Office\Office10\AddIns and
select outbak.dll. Click OK. (Note, the "10" might be "11" for OL 2003.)
--
Brian Tillman

Brian,

After reading this post and the one about re-registering the outbak.dll
using regsvr32 I was able to get the Backup command to present itself again
in the File dropdown command. Thank you so much for the information.

What I'm wondering is why there is no Add/Remove Program entry for the
Personal Outlook Folder Backup like the instructions indicate. If it was
there how do we get it back? I have searched the registry over and cannot
find reference to this program.

Thanks Bonnie Buell

Bonnie Buell Bonnie wrote:

After reading this post and the one about re-registering the
outbak.dll using regsvr32 I was able to get the Backup command to
present itself again in the File dropdown command. Thank you so much
for the information.

You're welcome.

What I'm wondering is why there is no Add/Remove Program entry for the
Personal Outlook Folder Backup like the instructions indicate.

I can't answer this. I've never had a problem with it and I don't have an
entry for it in Add/Remove Programs, either.

If it was there how do we get it back? I have searched the registry over
and cannot find reference to this program.

References to the add-in itself can be found at
HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k\Addins\Microsoft.OutlookBackup.1
and at
HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\O utlook\Addins\Microsoft.OutlookBackup.1
--
Brian Tillman