I hate to bring this subject up again. But after reading all of the posts on
this issue, is it not more than possible that Outlook 2003 has a bug in it?
I have used Outlook since it first hit the market years ago and never had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth. Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do and
created a new profile. That worked! No more dups. I exported my info from
my old computer, imported it into the new computer (via a network). In the
Outlook Profile everything duplicated. Of course, the initial set of folders
were in duplication to begin with. When I created a new profile, I did the
exact same transfer of information and only 1 folder per import came up. So
draw your own conclusions as to whether this is owner/operator error or not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all wrong. The
actual error has to do with whether Outlook 2003views the file as a one
time
source of data or if it incorrectly thinks that you will be using the file
as
a data file in an ongoing basis. If the second choice is falsely indicated
it
provides you with an interface for working with the folders in the other
file. You could in theory simply drag and drop e-mails from one set of
folders to the other. This corupted setting for saved pst files also shows
up
sometimes if you choose to Archive you Personal Folder. The fix presented
by
others works simply because you disconnect the file from the list of data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one are
reflected in the duplicate. There is only one .pst file. I have removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.

I quite agree. While this is not a "bug" per se in that Outlook is operating
as designed, it is a very poor design indeed. This problem has existed in
every version of Outlook, but became more pronounced in Outlook 2003 because
it was the first version that forced the creation of a new, default PST with
every new profile. Thus, every new profile is faced with the need to migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem. The
existence of a second reference to a PST file in a profile rarely if ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the posts
on
this issue, is it not more than possible that Outlook 2003 has a bug in
it?
I have used Outlook since it first hit the market years ago and never had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do
and
created a new profile. That worked! No more dups. I exported my info
from
my old computer, imported it into the new computer (via a network). In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I did
the
exact same transfer of information and only 1 folder per import came up.
So
draw your own conclusions as to whether this is owner/operator error or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all wrong.
The
actual error has to do with whether Outlook 2003views the file as a one
time
source of data or if it incorrectly thinks that you will be using the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set of
folders to the other. This corupted setting for saved pst files also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.

Hi!
This is more than a year after your last post and about 3 months after the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on this
problem.

I tried creating a new profile and directing my mail to it, but I still get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is operating
as designed, it is a very poor design indeed. This problem has existed in
every version of Outlook, but became more pronounced in Outlook 2003 because
it was the first version that forced the creation of a new, default PST with
every new profile. Thus, every new profile is faced with the need to migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem. The
existence of a second reference to a PST file in a profile rarely if ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the posts
on
this issue, is it not more than possible that Outlook 2003 has a bug in
it?
I have used Outlook since it first hit the market years ago and never had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do
and
created a new profile. That worked! No more dups. I exported my info
from
my old computer, imported it into the new computer (via a network). In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I did
the
exact same transfer of information and only 1 folder per import came up.
So
draw your own conclusions as to whether this is owner/operator error or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all wrong.
The
actual error has to do with whether Outlook 2003views the file as a one
time
source of data or if it incorrectly thinks that you will be using the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set of
folders to the other. This corupted setting for saved pst files also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.

With OL closed you use the mail applet in Control Panel to create a new
profile, then add the data file and accounts.
Not sure what you mean by 'directing my mail to it'


"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on this
problem.

I tried creating a new profile and directing my mail to it, but I still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has existed
in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem.
The
existence of a second reference to a PST file in a profile rarely if
ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a bug
in
it?
I have used Outlook since it first hit the market years ago and never
had
this particular problem. We have a brand new computer, newly
purchased
Office 2003 installed and guess what Outlook did. 3 Personal
calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to
do
and
created a new profile. That worked! No more dups. I exported my
info
from
my old computer, imported it into the new computer (via a network).
In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I
did
the
exact same transfer of information and only 1 folder per import came
up.
So
draw your own conclusions as to whether this is owner/operator error
or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file as a
one
time
source of data or if it incorrectly thinks that you will be using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set
of
folders to the other. This corupted setting for saved pst files
also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list
of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder
to
display
or how it could be removed. Thank you.

C G C wrote:

I tried creating a new profile and directing my mail to it, but I
still get 2 indentical Personal Folders. Is there no way out?

That simply makes no sense. When you create a new mail profile, you contorl
completely how many personal folders files you see. Describe step-by-step
what you are doing.
--
Brian Tillman

You must still be migrating data incorrectly to the new profile. State what
you are doing.
--
Russ Valentine
[MVP-Outlook]
"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on this
problem.

I tried creating a new profile and directing my mail to it, but I still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has existed in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem.
The
existence of a second reference to a PST file in a profile rarely if ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a bug in
it?
I have used Outlook since it first hit the market years ago and never
had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do
and
created a new profile. That worked! No more dups. I exported my info
from
my old computer, imported it into the new computer (via a network). In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I did
the
exact same transfer of information and only 1 folder per import came
up.
So
draw your own conclusions as to whether this is owner/operator error or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file as a
one
time
source of data or if it incorrectly thinks that you will be using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set
of
folders to the other. This corupted setting for saved pst files also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.

Russ,
Thanks for your response and interest.
What you say is right, I was migrating data incorrectly, so i followed some
of the earlier postings and created a new profile in the users section in
control panel.
After I had chosen that OL should start with this profile, every thing was
back to normal, except i had no mail or contacts in my folders. However, i
was then able to import them from the earlier pst file which i had saved
after renaming.

Thanks once again.
CG

"Russ Valentine [MVP-Outlook]" wrote:

You must still be migrating data incorrectly to the new profile. State what
you are doing.
--
Russ Valentine
[MVP-Outlook]
"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on this
problem.

I tried creating a new profile and directing my mail to it, but I still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has existed in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem.
The
existence of a second reference to a PST file in a profile rarely if ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a bug in
it?
I have used Outlook since it first hit the market years ago and never
had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do
and
created a new profile. That worked! No more dups. I exported my info
from
my old computer, imported it into the new computer (via a network). In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I did
the
exact same transfer of information and only 1 folder per import came
up.
So
draw your own conclusions as to whether this is owner/operator error or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file as a
one
time
source of data or if it incorrectly thinks that you will be using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set
of
folders to the other. This corupted setting for saved pst files also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.

At least its OK now, even though you *still followed the oncorrect
procedure* to migrate your old data

"C G" wrote in message
...
Russ,
Thanks for your response and interest.
What you say is right, I was migrating data incorrectly, so i followed
some
of the earlier postings and created a new profile in the users section in
control panel.
After I had chosen that OL should start with this profile, every thing was
back to normal, except i had no mail or contacts in my folders. However, i
was then able to import them from the earlier pst file which i had saved
after renaming.

Thanks once again.
CG

"Russ Valentine [MVP-Outlook]" wrote:

You must still be migrating data incorrectly to the new profile. State
what
you are doing.
--
Russ Valentine
[MVP-Outlook]
"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after
the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on
this
problem.

I tried creating a new profile and directing my mail to it, but I
still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has
existed in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default
PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of
opening
another PST file and setting it as the default(and _never_ by
importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of
the
reasons it never gets corrected is that it is mostly a cosmetic
problem.
The
existence of a second reference to a PST file in a profile rarely if
ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a
bug in
it?
I have used Outlook since it first hit the market years ago and
never
had
this particular problem. We have a brand new computer, newly
purchased
Office 2003 installed and guess what Outlook did. 3 Personal
calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said
to do
and
created a new profile. That worked! No more dups. I exported my
info
from
my old computer, imported it into the new computer (via a network).
In
the
Outlook Profile everything duplicated. Of course, the initial set
of
folders
were in duplication to begin with. When I created a new profile, I
did
the
exact same transfer of information and only 1 folder per import
came
up.
So
draw your own conclusions as to whether this is owner/operator
error or
not.
As for me, this is a software error that needs corrected at
Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to
add a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file
as a
one
time
source of data or if it incorrectly thinks that you will be
using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in
the
other
file. You could in theory simply drag and drop e-mails from one
set
of
folders to the other. This corupted setting for saved pst files
also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the
list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes
to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate
folder to
display
or how it could be removed. Thank you.

Next time do not import from your old PST. You may lose or later data and
you may end up with another ghost PST file when you do.
Just open your old PST file in the new profile. At that point you can either
set Outlook to use it as its default and close the new PST, or you can copy
what you want from it into the new PST and close the old one.

--
Russ Valentine
[MVP-Outlook]
"C G" wrote in message
...
Russ,
Thanks for your response and interest.
What you say is right, I was migrating data incorrectly, so i followed
some
of the earlier postings and created a new profile in the users section in
control panel.
After I had chosen that OL should start with this profile, every thing was
back to normal, except i had no mail or contacts in my folders. However, i
was then able to import them from the earlier pst file which i had saved
after renaming.

Thanks once again.
CG

"Russ Valentine [MVP-Outlook]" wrote:

You must still be migrating data incorrectly to the new profile. State
what
you are doing.
--
Russ Valentine
[MVP-Outlook]
"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after
the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on
this
problem.

I tried creating a new profile and directing my mail to it, but I still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has existed
in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default
PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of
opening
another PST file and setting it as the default(and _never_ by
importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of
the
reasons it never gets corrected is that it is mostly a cosmetic
problem.
The
existence of a second reference to a PST file in a profile rarely if
ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a bug
in
it?
I have used Outlook since it first hit the market years ago and
never
had
this particular problem. We have a brand new computer, newly
purchased
Office 2003 installed and guess what Outlook did. 3 Personal
calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to
do
and
created a new profile. That worked! No more dups. I exported my
info
from
my old computer, imported it into the new computer (via a network).
In
the
Outlook Profile everything duplicated. Of course, the initial set
of
folders
were in duplication to begin with. When I created a new profile, I
did
the
exact same transfer of information and only 1 folder per import came
up.
So
draw your own conclusions as to whether this is owner/operator error
or
not.
As for me, this is a software error that needs corrected at
Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add
a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file as
a
one
time
source of data or if it incorrectly thinks that you will be using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in
the
other
file. You could in theory simply drag and drop e-mails from one
set
of
folders to the other. This corupted setting for saved pst files
also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list
of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes
to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder
to
display
or how it could be removed. Thank you.