I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I get
the same results whether I have the CD in the drive or not. After about 10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it tells
me it's trying to process my request, until I finally cancel out after 5 or
so minutes. I did have the connector installed on my old version of outlook
and I wonder if one has anything to do with the other... not that I believe
it does.
Thanks,
Carol

* * * * * * * *
My Personal Web Site:
http://www.keppy.net
* * * * * * * *

I've tried doing a repair, changing or adding a new profile, uninstalled and
reinstalled and I still get the same results. When I click to open outlook,
it starts up with an install dialog box, then after about 10 minutes tells
me it can't find it. If I try canceling, it says canceling, but I can't get
past that dialog box or into outlook. I don't know what to do. I can't
access my contact list on live mail, it tells me it's trying to process the
request and does nothing, MSN Premium tells me I should have office live,
but I don't and don't know how to get it. I can't sync my PDA/phone or get
to my contacts and note information. I'm really getting concerned. I've got
years of information and if I can't get outlook to open, I can't get to any
of the information. PLEASE HELP! :-(
Carol



"Keppy" wrote in message
...
I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I get
the same results whether I have the CD in the drive or not. After about 10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it tells
me it's trying to process my request, until I finally cancel out after 5
or so minutes. I did have the connector installed on my old version of
outlook and I wonder if one has anything to do with the other... not that
I believe it does.
Thanks,
Carol

* * * * * * * *
My Personal Web Site:
http://www.keppy.net
* * * * * * * *

When I go into the control panel and click on mail, I get that windows
installer. I've tried deleting the profiles and creating a new profile, but
I still get that windows installer.
Also I can't close outlook when It tries to open and I try to cancel the
windows installer, I have to do the ctrl-alt-del but I have the outlook icon
in the task bar and if I click on it, I get a message something like, if I
have an exchange server I can cancel the request by clicking on the icon...
but I don't.
Any suggestions would be greatly appreciate.


"Keppy" wrote in message
...
I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I get
the same results whether I have the CD in the drive or not. After about 10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it tells
me it's trying to process my request, until I finally cancel out after 5
or so minutes. I did have the connector installed on my old version of
outlook and I wonder if one has anything to do with the other... not that
I believe it does.
Thanks,
Carol

* * * * * * * *
My Personal Web Site:
http://www.keppy.net
* * * * * * * *

First, can you post the entire error message please? Second, have you tried
reverting back to Outlook 2002 to gain access to your contacts, etc?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Keppy" wrote in message
...
When I go into the control panel and click on mail, I get that windows
installer. I've tried deleting the profiles and creating a new profile,
but
I still get that windows installer.
Also I can't close outlook when It tries to open and I try to cancel the
windows installer, I have to do the ctrl-alt-del but I have the outlook
icon
in the task bar and if I click on it, I get a message something like, if I
have an exchange server I can cancel the request by clicking on the
icon...
but I don't.
Any suggestions would be greatly appreciate.


"Keppy" wrote in message
...
I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I
get
the same results whether I have the CD in the drive or not. After about
10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it
tells
me it's trying to process my request, until I finally cancel out after 5
or so minutes. I did have the connector installed on my old version of
outlook and I wonder if one has anything to do with the other... not
that
I believe it does.
Thanks,
Carol

* * * * * * * *
My Personal Web Site:
http://www.keppy.net
* * * * * * * *

Thanks for your reply.
That is the whole message, can't find install server
I did revert by doing a restore but the uninstall I tried first deleted my
pst file so I'm using a backup I had from June.

"Hal Hostetler [MVP P/I]" wrote in message
...
First, can you post the entire error message please? Second, have you
tried
reverting back to Outlook 2002 to gain access to your contacts, etc?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Keppy" wrote in message
...
When I go into the control panel and click on mail, I get that windows
installer. I've tried deleting the profiles and creating a new profile,
but
I still get that windows installer.
Also I can't close outlook when It tries to open and I try to cancel the
windows installer, I have to do the ctrl-alt-del but I have the outlook
icon
in the task bar and if I click on it, I get a message something like, if
I
have an exchange server I can cancel the request by clicking on the
icon...
but I don't.
Any suggestions would be greatly appreciate.


"Keppy" wrote in message
...
I had outlook 2002 and just updated to 2003. I installed from the CD
just
outlook and not any of the other apps. now when I try to open it, I get
a
"Windows Installer" dialog box telling me it's preparing to install. I
get
the same results whether I have the CD in the drive or not. After about
10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it
tells
me it's trying to process my request, until I finally cancel out after
5
or so minutes. I did have the connector installed on my old version of
outlook and I wonder if one has anything to do with the other... not
that
I believe it does.
Thanks,
Carol

* * * * * * * *
My Personal Web Site:
http://www.keppy.net
* * * * * * * *