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"Detect and Repair" error message



 
 
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  #1  
Old November 10th 06, 09:13 PM posted to microsoft.public.outlook.installation
Robert Judge
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Posts: 25
Default "Detect and Repair" error message

When I run Office 2003 "Detect and Repair", I am prompted to provide the
source of the file "PRO11.MSI."

I point to the Office 2003 CD in the CD drive, but Outlook tells me it
cannot find the file.

What is the problem? I will appreciate advice.
  #2  
Old November 10th 06, 10:18 PM posted to microsoft.public.outlook.installation
Keppy
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Posts: 15
Default "Detect and Repair" error message

Can you find that file on the CD? I don't know if it will help, but if you
could find that file and then point right to that file it might help.


"Robert Judge" wrote in message
...
When I run Office 2003 "Detect and Repair", I am prompted to provide the
source of the file "PRO11.MSI."

I point to the Office 2003 CD in the CD drive, but Outlook tells me it
cannot find the file.

What is the problem? I will appreciate advice.



  #3  
Old November 10th 06, 10:36 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default "Detect and Repair" error message

Robert Judge wrote:

When I run Office 2003 "Detect and Repair", I am prompted to provide
the source of the file "PRO11.MSI."

I point to the Office 2003 CD in the CD drive, but Outlook tells me it
cannot find the file.


That's usually a sign that the Office CD you have contains a different
version of Office (or at least Outlook) than is currently installed. You'll
get a similar message if, for example, you have Office 2003 Basic installed
and the CD contains Office 2003 Professional.
--
Brian Tillman

  #4  
Old February 7th 07, 05:39 PM posted to microsoft.public.outlook.installation
Jen
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Posts: 55
Default "Detect and Repair" error message

Download the Windows Clean Install Utility. If Micorosoft Office came
pre-installed in a Dell pc, it was installed from a different CD version and
so that will be a problem. After you open the utility, click on the Office
program and remove it. This will remove it from the registry. Then install
from the CD. Hope it helps.

"Brian Tillman" wrote:

Robert Judge wrote:

When I run Office 2003 "Detect and Repair", I am prompted to provide
the source of the file "PRO11.MSI."

I point to the Office 2003 CD in the CD drive, but Outlook tells me it
cannot find the file.


That's usually a sign that the Office CD you have contains a different
version of Office (or at least Outlook) than is currently installed. You'll
get a similar message if, for example, you have Office 2003 Basic installed
and the CD contains Office 2003 Professional.
--
Brian Tillman


 




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