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#1
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I hope someone can help me... I uninstalled Outlook after continuous error
messages and syncing errors with my pocket pc phone -- I was getting my husband's email and vice versa. Now that I am trying to reinstall it, there is a big red X next to Outlook. I've tried using Office Premium 2000 and Business 2000 as well as the installation disk that came with my Tmobile phone (it had Office 2002 on it). Word, Excel, PowerPoint, etc all work fine. Anyone know what's going on?? TIA, April |
#2
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No idea, since you havent said what happens when you try to instal.
I would imagine also that your TMobile might only sync with Outlook2002 installed. "April" wrote in message ... I hope someone can help me... I uninstalled Outlook after continuous error messages and syncing errors with my pocket pc phone -- I was getting my husband's email and vice versa. Now that I am trying to reinstall it, there is a big red X next to Outlook. I've tried using Office Premium 2000 and Business 2000 as well as the installation disk that came with my Tmobile phone (it had Office 2002 on it). Word, Excel, PowerPoint, etc all work fine. Anyone know what's going on?? TIA, April |
#3
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That's just it -- I can't install. I get the big red X. If I try to install
anyway, it just installs some components associated with Outlook. The actual program doesn't install. I've tried with three different installation disks and they all have the red X (not available) by Outlook. "DL" wrote: No idea, since you havent said what happens when you try to instal. I would imagine also that your TMobile might only sync with Outlook2002 installed. "April" wrote in message ... I hope someone can help me... I uninstalled Outlook after continuous error messages and syncing errors with my pocket pc phone -- I was getting my husband's email and vice versa. Now that I am trying to reinstall it, there is a big red X next to Outlook. I've tried using Office Premium 2000 and Business 2000 as well as the installation disk that came with my Tmobile phone (it had Office 2002 on it). Word, Excel, PowerPoint, etc all work fine. Anyone know what's going on?? TIA, April |
#4
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If youy search your hard drive, do you see a outlook.exe file that already exists? What happens if you double click on it?
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, April asked: | That's just it -- I can't install. I get the big red X. If I try to | install anyway, it just installs some components associated with | Outlook. The actual program doesn't install. I've tried with three | different installation disks and they all have the red X (not | available) by Outlook. | | "DL" wrote: | || No idea, since you havent said what happens when you try to instal. || I would imagine also that your TMobile might only sync with || Outlook2002 installed. || || || "April" wrote in message || ... ||| I hope someone can help me... I uninstalled Outlook after ||| continuous error messages and syncing errors with my pocket pc ||| phone -- I was getting my husband's email and vice versa. Now that ||| I am trying to reinstall it, there is a big red X next to Outlook. ||| I've tried using Office Premium 2000 and Business 2000 as well as ||| the installation disk that came with my Tmobile phone (it had ||| Office 2002 on it). ||| ||| Word, Excel, PowerPoint, etc all work fine. Anyone know what's ||| going on?? ||| ||| TIA, ||| April |
#5
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There is no outlook.exe file on my hard drive.
"Milly Staples [MVP - Outlook]" wrote: If youy search your hard drive, do you see a outlook.exe file that already exists? What happens if you double click on it? --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, April asked: | That's just it -- I can't install. I get the big red X. If I try to | install anyway, it just installs some components associated with | Outlook. The actual program doesn't install. I've tried with three | different installation disks and they all have the red X (not | available) by Outlook. | | "DL" wrote: | || No idea, since you havent said what happens when you try to instal. || I would imagine also that your TMobile might only sync with || Outlook2002 installed. || || || "April" wrote in message || ... ||| I hope someone can help me... I uninstalled Outlook after ||| continuous error messages and syncing errors with my pocket pc ||| phone -- I was getting my husband's email and vice versa. Now that ||| I am trying to reinstall it, there is a big red X next to Outlook. ||| I've tried using Office Premium 2000 and Business 2000 as well as ||| the installation disk that came with my Tmobile phone (it had ||| Office 2002 on it). ||| ||| Word, Excel, PowerPoint, etc all work fine. Anyone know what's ||| going on?? ||| ||| TIA, ||| April |
#6
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I still havent figured out where, or at what point, you see this 'big red X'
"April" wrote in message news ![]() There is no outlook.exe file on my hard drive. "Milly Staples [MVP - Outlook]" wrote: If youy search your hard drive, do you see a outlook.exe file that already exists? What happens if you double click on it? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, April asked: | That's just it -- I can't install. I get the big red X. If I try to | install anyway, it just installs some components associated with | Outlook. The actual program doesn't install. I've tried with three | different installation disks and they all have the red X (not | available) by Outlook. | | "DL" wrote: | || No idea, since you havent said what happens when you try to instal. || I would imagine also that your TMobile might only sync with || Outlook2002 installed. || || || "April" wrote in message || ... ||| I hope someone can help me... I uninstalled Outlook after ||| continuous error messages and syncing errors with my pocket pc ||| phone -- I was getting my husband's email and vice versa. Now that ||| I am trying to reinstall it, there is a big red X next to Outlook. ||| I've tried using Office Premium 2000 and Business 2000 as well as ||| the installation disk that came with my Tmobile phone (it had ||| Office 2002 on it). ||| ||| Word, Excel, PowerPoint, etc all work fine. Anyone know what's ||| going on?? ||| ||| TIA, ||| April |
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