Hi there, I am currently using Outlook 2002.

I have been using earthlink as my ISP ) and just
yesterday changed to sbcglobal ). After a lot of work
I got the DSL modem hooked up and can go online, can receive e-mail but am
unable to send it. I intend to keep the earthlink account for 12 months
until I am able to get all of my contacts changed over. Ideally I would like
to use an e-mail address attached to my webpage: ) to receive
ALL e-mail.

I went to "tools", then "e-mail accounts", and then added the new account.
Somewhere in adding the new account and trying to change the existing
account I am now able to receive e-mail but not to send it. When I do "test
settings" it will pass everything but sending the test e-mail. I am writing
to Outlook as everything else with the new modem and account appears to be
working except Outlook. Can you help me?

The POP3 and SMTP addresses were the ones the DSL installer gave me. Do I
need to change the POP3 and SMTP incoming and outgoing addresses for the
earthlink account since I no longer use their service?

Please help!!

Lisa Costello

Duginator wrote:

I have been using earthlink as my ISP ) and just
yesterday changed to sbcglobal ). After a lot
of work I got the DSL modem hooked up and can go online, can receive
e-mail but am unable to send it. I intend to keep the earthlink
account for 12 months until I am able to get all of my contacts
changed over. Ideally I would like to use an e-mail address attached
to my webpage: ) to receive ALL e-mail.

I sure hope those are not real addresses you've posted. If so, you've
guaranteed those addresses will be harvested and used for spam and viruses.
Never post real addresses in newsgroups.

I went to "tools", then "e-mail accounts", and then added the new
account. Somewhere in adding the new account and trying to change the
existing account I am now able to receive e-mail but not to send it.
When I do "test settings" it will pass everything but sending the
test e-mail. I am writing to Outlook as everything else with the new
modem and account appears to be working except Outlook. Can you help
me?

You need to authenticate to the outgoing server. On the Outgoing Server tab
of the account properties pages, check the box that says "My outgoing server
(SMTP) requires authentication".

The POP3 and SMTP addresses were the ones the DSL installer gave me.
Do I need to change the POP3 and SMTP incoming and outgoing addresses
for the earthlink account since I no longer use their service?

If you don't intend to ever use the Earthlink account again, why not delete
it from Outlook?
--
Brian Tillman

HI again,

I sure hope those are not real addresses you've posted. If so, you've
guaranteed those addresses will be harvested and used for spam and viruses.
Never post real addresses in newsgroups.

I had no idea. Great. I know just enough to use my computer for e-mail and
a few programs.

You need to authenticate to the outgoing server. On the Outgoing Server tab
of the account properties pages, check the box that says "My outgoing server
(SMTP) requires authentication".

This was already done and I unchecked it and checked it again...it didn't
work. I am still unable to send e-mail.

If you don't intend to ever use the Earthlink account again, why not delete
it from Outlook?

I am still receiving 99.9% of my e-mail to that address. It will take me
time to change it over. I still do not know how to get my sbcglobal e-mail
directed to my web page address. Any other thoughts on why my e-mail can't
be sent? I am figuring it must be in the POP3 or SMTP addresses.

Lisa

Duginator wrote:

This was already done and I unchecked it and checked it again...it
didn't work. I am still unable to send e-mail.

In that account, does the domain of the sender match the ISP domain?

I am still receiving 99.9% of my e-mail to that address. It will
take me time to change it over. I still do not know how to get my
sbcglobal e-mail directed to my web page address.

I'm not sure what you mean by this.
--
Brian Tillman