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#1
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i have tried to right click and drag my outlook folder and also specifically
the .pst folder to a folder on my external hard drive. i'm receiving an error message as follows: cannot copy outlook: the process cannot access the file because another process has locked a portion of the file". How do I resolve this issue so I can keep my Outlook pst file backed up? My version # is 10.6515.6714 (SP3). Thanks in advance, Andy |
#2
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Hi Andy,
this site could be helpfull: http://www.slipstick.com/config/backup.htm To move a PST file, Outlook must be shut down. Have a look also in the Task Manager under "Process" if your Outlook is realy closed. [...] i have tried to right click and drag my outlook folder and also specifically the .pst folder to a folder on my external hard drive. One additional information: Network PST files, or PST file on a network drive are not supported by Microsoft. Outlook will get an access to this PST file, but Microsoft does not recommend this network PST files. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Synchronisation for Notebooks: Public SyncTool http://www.publicshareware.com "ANDY B." ANDY schrieb im Newsbeitrag ... i have tried to right click and drag my outlook folder and also specifically the .pst folder to a folder on my external hard drive. i'm receiving an error message as follows: cannot copy outlook: the process cannot access the file because another process has locked a portion of the file". How do I resolve this issue so I can keep my Outlook pst file backed up? My version # is 10.6515.6714 (SP3). Thanks in advance, Andy |
#3
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Thanks for the reply. I did close Outlook and checked the processes in
Windows Task Manager before posting this problem. I closed the obvious process entitled OUTLOOK but I'm afraid there might be other processes that are labeled more inconspicuously. At this point, I still can't backup the ..pst file. Any other thoughts would be appreciated. "ANDY B." wrote: i have tried to right click and drag my outlook folder and also specifically the .pst folder to a folder on my external hard drive. i'm receiving an error message as follows: cannot copy outlook: the process cannot access the file because another process has locked a portion of the file". How do I resolve this issue so I can keep my Outlook pst file backed up? My version # is 10.6515.6714 (SP3). Thanks in advance, Andy |
#4
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Hi Andy,
if you reboot your computer, (without to start Outlook) do you can backup now the PST after a reboot? Are you using ActiveSync or another synchronistion tool for mobile systems? Do you use Word as an email editor? Maybe your virus protection software will have a connection to this PST file. You could disable this for a test. My version # is 10.6515.6714 (SP3 So it is Outlook 2002, SP3. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Freewa Public Contact After Reply for Outlook on http://www.publicshareware.com "ANDY B." schrieb im Newsbeitrag news ![]() Thanks for the reply. I did close Outlook and checked the processes in Windows Task Manager before posting this problem. I closed the obvious process entitled OUTLOOK but I'm afraid there might be other processes that are labeled more inconspicuously. At this point, I still can't backup the .pst file. Any other thoughts would be appreciated. "ANDY B." wrote: i have tried to right click and drag my outlook folder and also specifically the .pst folder to a folder on my external hard drive. i'm receiving an error message as follows: cannot copy outlook: the process cannot access the file because another process has locked a portion of the file". How do I resolve this issue so I can keep my Outlook pst file backed up? My version # is 10.6515.6714 (SP3). Thanks in advance, Andy |
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