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Outlook 2003 won't stay open; "has encountered a problem"



 
 
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  #1  
Old December 2nd 06, 09:50 PM posted to microsoft.public.outlook.installation
Michaelrh
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Posts: 1
Default Outlook 2003 won't stay open; "has encountered a problem"

After deleting several Personal folders in Outlook 2003, now Outlook won't
stay open. I have reinstalled Office completely, but get the message
"Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience." I have tried opening with no .PST to look at,
and it won't open. I have renamed an older .PST to what Outlook is looking
for and it still won't stay open; I always get the message above. I send the
error reporting to Microsoft, and one response said they had a relevant fix,
but it did not fix the problem.
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  #2  
Old December 2nd 06, 09:56 PM posted to microsoft.public.outlook.installation
Milly Staples [MVP - Outlook]
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Posts: 4,696
Default Outlook 2003 won't stay open; "has encountered a problem"

Help-Detect and Repair? Have you tried scanpst.exe?

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Milly Staples [MVP - Outlook]

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"Michaelrh" wrote in message ...
| After deleting several Personal folders in Outlook 2003, now Outlook won't
| stay open. I have reinstalled Office completely, but get the message
| "Microsoft Outlook has encountered a problem and needs to close. We are
| sorry for the inconvenience." I have tried opening with no .PST to look at,
| and it won't open. I have renamed an older .PST to what Outlook is looking
| for and it still won't stay open; I always get the message above. I send the
| error reporting to Microsoft, and one response said they had a relevant fix,
| but it did not fix the problem.
 




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