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#1
December 10th 06, 05:39 AM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST
files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files. 
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#2
December 10th 06, 09:50 AM
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Outlook 2007 Crashes on start with Personal Folders (PST)
How are you "adding" these PST files to your profile? What error messages do
you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#3
December 10th 06, 06:43 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
I have the same exact problem.
Either "adding" by trying to archive or just File/Open/Outlook Data File No error message, just immediate crash. Event viewer has just a "warning"! ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session was terminated unexpectedly. I did create a new profile. Same thing "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#4
December 12th 06, 04:12 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
Thanks for your response Russ.
I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 --------------------------- None of the new event logs contains any details of the crash. Thank you, Bob "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#5
December 12th 06, 09:27 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
Still need the information I asked for. How did you create and transport
this PST file? How are you adding it to the profile? Have you checked it for errors? -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 --------------------------- None of the new event logs contains any details of the crash. Thank you, Bob "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#6
December 12th 06, 09:36 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
Hi Russ... even a new PST, e.g., File New Outlook Data File, causes the
crash. Thanks, Bob "Russ Valentine [MVP-Outlook]" wrote: Still need the information I asked for. How did you create and transport this PST file? How are you adding it to the profile? Have you checked it for errors? -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 --------------------------- None of the new event logs contains any details of the crash. Thank you, Bob "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#7
December 12th 06, 11:02 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
In that case, there is more to your story than you have posted. Such issues
do not exist with a clean install of Oulook 2007 with no add-ins. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hi Russ... even a new PST, e.g., File New Outlook Data File, causes the crash. Thanks, Bob "Russ Valentine [MVP-Outlook]" wrote: Still need the information I asked for. How did you create and transport this PST file? How are you adding it to the profile? Have you checked it for errors? -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 --------------------------- None of the new event logs contains any details of the crash. Thank you, Bob "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#8
December 15th 06, 01:52 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
In my case, it is any pst. I have archive files from 1997 until 2005. One
file for each yera. Size from 400K to 4GB. It does the same if I just try to archive the current data. "Russ Valentine [MVP-Outlook]" wrote: Still need the information I asked for. How did you create and transport this PST file? How are you adding it to the profile? Have you checked it for errors? -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 --------------------------- None of the new event logs contains any details of the crash. Thank you, Bob "Russ Valentine [MVP-Outlook]" wrote: How are you "adding" these PST files to your profile? What error messages do you get? If you attempted an in place upgrade, you should create a new profile from scratch. -- Russ Valentine [MVP-Outlook] "rdessy" wrote in message ... Hey there. I just upgraded to Outlook 2007 from 2003. I have several PST files for archiving, etc. If I try to launch OL2007 with a PST in my Data Files, OL crashes. I have disabled all add-ins, and removed all PST files. Then OL launches ok. If I add back just one PST (even a newly created one in OL2007 with nothing added to it) OL crashes at launch as before. Any ideas? I really need to be able to use my PST files.
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#9
December 12th 06, 09:42 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
rdessy wrote:
Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 Are you using a PGP proxy between Outlook and your mail server or PGP Desktop? http://forums.pgpsupport.com/viewtopic.php?t=6106 http://techrepublic.com.com/5208-111...hreadID=194694 -- Brian Tillman
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#10
December 12th 06, 09:57 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Crashes on start with Personal Folders (PST)
Thank you for your response Brian.
Yes -- we use PGP Desktop, but not PGP Proxy. "Brian Tillman" wrote: rdessy wrote: Thanks for your response Russ. I tried adding a new profile. But still, when I add a PST to the new profile, Outlook immediately crashes on startup. The only error information I can glean is from the Send Error Information dialog, and this is all I can copy/paste: -Error Signature-------- AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52 fDebug: 0 Offset: 00004796 Are you using a PGP proxy between Outlook and your mail server or PGP Desktop? http://forums.pgpsupport.com/viewtopic.php?t=6106 http://techrepublic.com.com/5208-111...hreadID=194694 -- Brian Tillman
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