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#1
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Hi All,
I have a strange problem. I found that a specific folder cannot be archived. It appears to be successful, I can even found the corresponding folder in the archive folders. However, the folder is empty, no emails were archived. The strange thing is that all other folders can be successfully archived. My version: Outlook 2003 SP2 with latest patches. Sychronize with our enterprise Exchange server. Any help will be great appreciated. BTW: How do i get technical support from M$? We are using volumn licensing. I do not have the support information. |
#2
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terry wrote:
I have a strange problem. I found that a specific folder cannot be archived. It appears to be successful, I can even found the corresponding folder in the archive folders. However, the folder is empty, no emails were archived. It would appear, then, that the Modified dates of the items in this folder are more recent than the archive date you've specified. Archiving does not work on the Received date. -- Brian Tillman |
#3
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Thanks, Brian.
I recalled that the folder was created one or two days ago. And I set the items oder than Dec 1 to be archived. That's why they are failed to be archived. Thanks for you reply. Terry "Brian Tillman" wrote: terry wrote: I have a strange problem. I found that a specific folder cannot be archived. It appears to be successful, I can even found the corresponding folder in the archive folders. However, the folder is empty, no emails were archived. It would appear, then, that the Modified dates of the items in this folder are more recent than the archive date you've specified. Archiving does not work on the Received date. -- Brian Tillman |
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