I have MS Office 2003 installed in my computer. Recently I sent it out for
service. Before sending out, I removed the .pst file in Local
Settings\Applications\Microsoft\Outlook from the computer, and made a copy of
it on an external drive (F: was assigned at the time of copy). After I
received the computer back, I moved the .pst file to the same location
(C:\Local Settings\~), and started Outlook. But it could no longer open. I
uninstalled and re-installed the MS Office 2003, but the problem persisted.
The most recent error message read 'Unable to open default e-mail folders.
The file F:\Outlook.pst could not be opened'. It is not surprising, because
the drive letter F: was assigned to the external drive at the time of copying
the .pst file, and it is now assigned to another device.

It seems that Outlook remembers to go to a certain location to look for the
..pst file. How do I stop it from doing so? What should I do to make it open
normally?

Thanks much in advance!

You can use the mail applet in the control panel to remove the reference to
the PST file on the "F" drive and ensure that there is one to one on the "C"
drive.

"Xiaoqing Wang" Xiaoqing wrote in message
news
I have MS Office 2003 installed in my computer. Recently I sent it out for
service. Before sending out, I removed the .pst file in Local
Settings\Applications\Microsoft\Outlook from the computer, and made a copy
of
it on an external drive (F: was assigned at the time of copy). After I
received the computer back, I moved the .pst file to the same location
(C:\Local Settings\~), and started Outlook. But it could no longer open. I
uninstalled and re-installed the MS Office 2003, but the problem
persisted.
The most recent error message read 'Unable to open default e-mail folders.
The file F:\Outlook.pst could not be opened'. It is not surprising,
because
the drive letter F: was assigned to the external drive at the time of
copying
the .pst file, and it is now assigned to another device.

It seems that Outlook remembers to go to a certain location to look for
the
.pst file. How do I stop it from doing so? What should I do to make it
open
normally?

Thanks much in advance!

neo,

I followed your instruction and removed the reference to the .pst file. The
problem is fixed. Outlook is running fine, and I have restored all the data.

Thank you very much!

Xiaoqing

"neo [mvp outlook]" wrote:

You can use the mail applet in the control panel to remove the reference to
the PST file on the "F" drive and ensure that there is one to one on the "C"
drive.

"Xiaoqing Wang" Xiaoqing wrote in message
news
I have MS Office 2003 installed in my computer. Recently I sent it out for
service. Before sending out, I removed the .pst file in Local
Settings\Applications\Microsoft\Outlook from the computer, and made a copy
of
it on an external drive (F: was assigned at the time of copy). After I
received the computer back, I moved the .pst file to the same location
(C:\Local Settings\~), and started Outlook. But it could no longer open. I
uninstalled and re-installed the MS Office 2003, but the problem
persisted.
The most recent error message read 'Unable to open default e-mail folders.
The file F:\Outlook.pst could not be opened'. It is not surprising,
because
the drive letter F: was assigned to the external drive at the time of
copying
the .pst file, and it is now assigned to another device.

It seems that Outlook remembers to go to a certain location to look for
the
.pst file. How do I stop it from doing so? What should I do to make it
open
normally?

Thanks much in advance!