Hello. When I try to configure my Outlook 2007 client(RTM-version) I get the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete this
action"

I am constantly being prompted to login to the Exchange server even if I
have already logged in to our LAN. I use the same password and account as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we do not
run Exchange 2007 and I do not have the registry setting described in that
article.

I am running Windows XP SP2 with all the released patches after that. My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete this
action"

I am constantly being prompted to login to the Exchange server even if I
have already logged in to our LAN. I use the same password and account as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we do not
run Exchange 2007 and I do not have the registry setting described in that
article.

I am running Windows XP SP2 with all the released patches after that. My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

Yes, I have tried to create a new profile but I will be promted for login and
password(to the domain) in the same way as when I try to configure Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete this
action"

I am constantly being prompted to login to the Exchange server even if I
have already logged in to our LAN. I use the same password and account as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we do not
run Exchange 2007 and I do not have the registry setting described in that
article.

I am running Windows XP SP2 with all the released patches after that. My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

Weird. The computer you are setting up the profile on, is it joined to the
same domain the exchange server is in?

"Thomas Ivarsson" wrote in
message ...
Yes, I have tried to create a new profile but I will be promted for login
and
password(to the domain) in the same way as when I try to configure Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server
settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it
before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I
get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete
this
action"

I am constantly being prompted to login to the Exchange server even if
I
have already logged in to our LAN. I use the same password and account
as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we do
not
run Exchange 2007 and I do not have the registry setting described in
that
article.

I am running Windows XP SP2 with all the released patches after that.
My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

Exactly. I am not crossing any domains. We have the domain controller (AD) on
one server and Exchange 2003(with all the latest pacthes) on another.

I have another partition on my laptop with Windows 2003 server SP1 and
installed Office 2007 on that as well. The same negative result appears.

The partition is joined to the LAN with a separate machine name.

I have checked the event handler on my laptop and there are no error messages.

Thank's for your attention.
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Weird. The computer you are setting up the profile on, is it joined to the
same domain the exchange server is in?

"Thomas Ivarsson" wrote in
message ...
Yes, I have tried to create a new profile but I will be promted for login
and
password(to the domain) in the same way as when I try to configure Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server
settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it
before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I
get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete
this
action"

I am constantly being prompted to login to the Exchange server even if
I
have already logged in to our LAN. I use the same password and account
as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we do
not
run Exchange 2007 and I do not have the registry setting described in
that
article.

I am running Windows XP SP2 with all the released patches after that.
My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

When you create the mail profile via the mail applet, go into the advanced
section (more settings) security tab. Try unchecking the box to encrypt
data between the server and you as well as reconfigure logon security from
kerberos/ntlm to just plain ol' ntlm.

/neo


"Thomas Ivarsson" wrote in
message ...
Exactly. I am not crossing any domains. We have the domain controller (AD)
on
one server and Exchange 2003(with all the latest pacthes) on another.

I have another partition on my laptop with Windows 2003 server SP1 and
installed Office 2007 on that as well. The same negative result appears.

The partition is joined to the LAN with a separate machine name.

I have checked the event handler on my laptop and there are no error
messages.

Thank's for your attention.
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Weird. The computer you are setting up the profile on, is it joined to
the
same domain the exchange server is in?

"Thomas Ivarsson" wrote in
message ...
Yes, I have tried to create a new profile but I will be promted for
login
and
password(to the domain) in the same way as when I try to configure
Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server
settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it
before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I
get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete
this
action"

I am constantly being prompted to login to the Exchange server even
if
I
have already logged in to our LAN. I use the same password and
account
as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we
do
not
run Exchange 2007 and I do not have the registry setting described
in
that
article.

I am running Windows XP SP2 with all the released patches after
that.
My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

Thank's neo. I will try this after the Holidays as well as installing on
another machine and use another user account.

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

When you create the mail profile via the mail applet, go into the advanced
section (more settings) security tab. Try unchecking the box to encrypt
data between the server and you as well as reconfigure logon security from
kerberos/ntlm to just plain ol' ntlm.

/neo


"Thomas Ivarsson" wrote in
message ...
Exactly. I am not crossing any domains. We have the domain controller (AD)
on
one server and Exchange 2003(with all the latest pacthes) on another.

I have another partition on my laptop with Windows 2003 server SP1 and
installed Office 2007 on that as well. The same negative result appears.

The partition is joined to the LAN with a separate machine name.

I have checked the event handler on my laptop and there are no error
messages.

Thank's for your attention.
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Weird. The computer you are setting up the profile on, is it joined to
the
same domain the exchange server is in?

"Thomas Ivarsson" wrote in
message ...
Yes, I have tried to create a new profile but I will be promted for
login
and
password(to the domain) in the same way as when I try to configure
Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server
settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it
before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I
get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete
this
action"

I am constantly being prompted to login to the Exchange server even
if
I
have already logged in to our LAN. I use the same password and
account
as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we
do
not
run Exchange 2007 and I do not have the registry setting described
in
that
article.

I am running Windows XP SP2 with all the released patches after
that.
My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas

This problem is finally solved. Our Exchange server was previously a domain
controller. See KB927612 .


"Thomas Ivarsson" wrote:

Thank's neo. I will try this after the Holidays as well as installing on
another machine and use another user account.

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

When you create the mail profile via the mail applet, go into the advanced
section (more settings) security tab. Try unchecking the box to encrypt
data between the server and you as well as reconfigure logon security from
kerberos/ntlm to just plain ol' ntlm.

/neo


"Thomas Ivarsson" wrote in
message ...
Exactly. I am not crossing any domains. We have the domain controller (AD)
on
one server and Exchange 2003(with all the latest pacthes) on another.

I have another partition on my laptop with Windows 2003 server SP1 and
installed Office 2007 on that as well. The same negative result appears.

The partition is joined to the LAN with a separate machine name.

I have checked the event handler on my laptop and there are no error
messages.

Thank's for your attention.
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Weird. The computer you are setting up the profile on, is it joined to
the
same domain the exchange server is in?

"Thomas Ivarsson" wrote in
message ...
Yes, I have tried to create a new profile but I will be promted for
login
and
password(to the domain) in the same way as when I try to configure
Outlook
2007. The same error message appear.

In the dialoge, add new email account/online serach for your server
settings
it stops with error in the third step(Log on to server)

Regards
Thomas Ivarsson

"neo [mvp outlook]" wrote:

Have you tried creating a new mail profile via the mail applet in the
control panel? (don't copy the existing one. create new and try it
before
deleting the old one.)

"Thomas Ivarsson" wrote in
message ...
Hello. When I try to configure my Outlook 2007 client(RTM-version) I
get
the
following error message: "The connection to Microsoft exchange is
unavailable. Outlook must either be online or connected to complete
this
action"

I am constantly being prompted to login to the Exchange server even
if
I
have already logged in to our LAN. I use the same password and
account
as
when I log in to the domain, but Exchange will not accept it.

The description of the problem in kb927481 do not apply because we
do
not
run Exchange 2007 and I do not have the registry setting described
in
that
article.

I am running Windows XP SP2 with all the released patches after
that.
My
machine have runned Office 2003 before and I tried to upgrade first.

Any ideas?
Kind regards
Thomas