Russ,

Thanks for your suggestion. I determined that Palm One software was locking
the file. By turning off the Palm One software, I was able to copy the
Outlook.pst file.

"Russ Valentine [MVP-Outlook]" wrote:

Did you exit Outlook completely? If so, see if Outlook is still running in
Task Manager.
State what add-ins you have installed and the last action you took when you
exited Outlook.
--
Russ Valentine
[MVP-Outlook]
"R Carlson, NJ" R Carlson, wrote in message
...
I cannot migrate my Outlook data (.pst files) from my old computer to my
new
one. When I attempt to copy a .pst file on the old computer, I get error
message "Cannot copy Outlook.pst; the process cannot access file because
another process has locked a portion of the file". How do I determine
what
process is locking the file and how to unlock it?