I just received a sprint ppc 6700 I installed activesync, plugged up my 6700
and tried to choose my last active sync under File then mobile device. None
of my previous saves were shown. Since then, I've been getting error messages
on my outlook, and my outlook express is acting up. My outlook express has
lost all the addresses that were on them. My outlook gets an error message
about sending and receiving mesages. It states

0 of 1 tasks completed successfully
Task mail.optonline.net-Sending and Receiving reported error (ox8004210A):
The operation timed out wating for a response fromt eh receiving (pop)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP)

I beleive that somehow all of these are conected. I've already uninstalled
activesync and reinstalled it. My main concern is getting my contacts on my
6700. If I uninstall outlook will I lose all the contact information? I'm
feeling this is the reason for my problems. I've tried a repair already and
that didn't work.

No you wont.

As for the error message, watch for 3rd party security applications
(firewall, antivirus, antispam, .etc) that offer to scan/protect e-mail in
real-time. They tend to cause the greatest amount of connection failures in
pop3/smtp clients.

"kwyle" wrote in message
...
I just received a sprint ppc 6700 I installed activesync, plugged up my
6700
and tried to choose my last active sync under File then mobile device.
None
of my previous saves were shown. Since then, I've been getting error
messages
on my outlook, and my outlook express is acting up. My outlook express has
lost all the addresses that were on them. My outlook gets an error message
about sending and receiving mesages. It states

0 of 1 tasks completed successfully
Task mail.optonline.net-Sending and Receiving reported error (ox8004210A):
The operation timed out wating for a response fromt eh receiving (pop)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP)

I beleive that somehow all of these are conected. I've already uninstalled
activesync and reinstalled it. My main concern is getting my contacts on
my
6700. If I uninstall outlook will I lose all the contact information? I'm
feeling this is the reason for my problems. I've tried a repair already
and
that didn't work.

Should I try for the unistall of outlook and reinstall it? What about the
pst? Is it important that I save that elsewhere? If so how do I do that?

"neo [mvp outlook]" wrote:

No you wont.

As for the error message, watch for 3rd party security applications
(firewall, antivirus, antispam, .etc) that offer to scan/protect e-mail in
real-time. They tend to cause the greatest amount of connection failures in
pop3/smtp clients.

"kwyle" wrote in message
...
I just received a sprint ppc 6700 I installed activesync, plugged up my
6700
and tried to choose my last active sync under File then mobile device.
None
of my previous saves were shown. Since then, I've been getting error
messages
on my outlook, and my outlook express is acting up. My outlook express has
lost all the addresses that were on them. My outlook gets an error message
about sending and receiving mesages. It states

0 of 1 tasks completed successfully
Task mail.optonline.net-Sending and Receiving reported error (ox8004210A):
The operation timed out wating for a response fromt eh receiving (pop)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP)

I beleive that somehow all of these are conected. I've already uninstalled
activesync and reinstalled it. My main concern is getting my contacts on
my
6700. If I uninstall outlook will I lose all the contact information? I'm
feeling this is the reason for my problems. I've tried a repair already
and
that didn't work.

The uninstall/reinstall doesn't touch user data. However if want to play it
safe, the default location for PST files is:

documents and settings\userid\local settings\application
data\microsoft\outlook

local settings & application data are hidden/system folders.

"kwyle" wrote in message
...
Should I try for the unistall of outlook and reinstall it? What about the
pst? Is it important that I save that elsewhere? If so how do I do that?

"neo [mvp outlook]" wrote:

No you wont.

As for the error message, watch for 3rd party security applications
(firewall, antivirus, antispam, .etc) that offer to scan/protect e-mail
in
real-time. They tend to cause the greatest amount of connection failures
in
pop3/smtp clients.

"kwyle" wrote in message
...
I just received a sprint ppc 6700 I installed activesync, plugged up my
6700
and tried to choose my last active sync under File then mobile device.
None
of my previous saves were shown. Since then, I've been getting error
messages
on my outlook, and my outlook express is acting up. My outlook express
has
lost all the addresses that were on them. My outlook gets an error
message
about sending and receiving mesages. It states

0 of 1 tasks completed successfully
Task mail.optonline.net-Sending and Receiving reported error
(ox8004210A):
The operation timed out wating for a response fromt eh receiving (pop)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP)

I beleive that somehow all of these are conected. I've already
uninstalled
activesync and reinstalled it. My main concern is getting my contacts
on
my
6700. If I uninstall outlook will I lose all the contact information?
I'm
feeling this is the reason for my problems. I've tried a repair
already
and
that didn't work.

Thanks I'm going to give that a try.

"neo [mvp outlook]" wrote:

The uninstall/reinstall doesn't touch user data. However if want to play it
safe, the default location for PST files is:

documents and settings\userid\local settings\application
data\microsoft\outlook

local settings & application data are hidden/system folders.

"kwyle" wrote in message
...
Should I try for the unistall of outlook and reinstall it? What about the
pst? Is it important that I save that elsewhere? If so how do I do that?

"neo [mvp outlook]" wrote:

No you wont.

As for the error message, watch for 3rd party security applications
(firewall, antivirus, antispam, .etc) that offer to scan/protect e-mail
in
real-time. They tend to cause the greatest amount of connection failures
in
pop3/smtp clients.

"kwyle" wrote in message
...
I just received a sprint ppc 6700 I installed activesync, plugged up my
6700
and tried to choose my last active sync under File then mobile device.
None
of my previous saves were shown. Since then, I've been getting error
messages
on my outlook, and my outlook express is acting up. My outlook express
has
lost all the addresses that were on them. My outlook gets an error
message
about sending and receiving mesages. It states

0 of 1 tasks completed successfully
Task mail.optonline.net-Sending and Receiving reported error
(ox8004210A):
The operation timed out wating for a response fromt eh receiving (pop)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP)

I beleive that somehow all of these are conected. I've already
uninstalled
activesync and reinstalled it. My main concern is getting my contacts
on
my
6700. If I uninstall outlook will I lose all the contact information?
I'm
feeling this is the reason for my problems. I've tried a repair
already
and
that didn't work.