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OL2007 can't connect while other programs ARE able to see ISP's se



 
 
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  #1  
Old January 19th 07, 09:14 PM posted to microsoft.public.outlook.installation
Jonathan
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Posts: 26
Default OL2007 can't connect while other programs ARE able to see ISP's se

I use the OL2007 Trial. WinXP-Home, 3GB RAM 2.6GigHz P4.

I cannot get the program to send or receive mail. Something has changed and
I cannot find anything wrong with any setting: I have double-checked the POP
and SMTP names; set OL for no authentification (ISP requirement); tried
"Repair"; set everything manually, POP port is 110, the smtp port is
25...anything else...?

I use the same program on my laptop and these same settings produce a
working in-out connection.

There must be *something* else incorrectly set. I had been sending and
receiving.
  #2  
Old January 19th 07, 09:30 PM posted to microsoft.public.outlook.installation
Mittu
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Posts: 86
Default OL2007 can't connect while other programs ARE able to see ISP's se

Hi,

When trying to send/recv emails in Outlook, do you receive any errors?
If so, provide the error code (goes like 0x800)

Also, try checking if the issue is caused due to the Anti-Virus program
blocking the ports.
You could follow the link below for most of the send/recv issues-

http://support.microsoft.com/default.aspx/kb/813514

Rgds,
Mittu

"Jonathan" wrote:

I use the OL2007 Trial. WinXP-Home, 3GB RAM 2.6GigHz P4.

I cannot get the program to send or receive mail. Something has changed and
I cannot find anything wrong with any setting: I have double-checked the POP
and SMTP names; set OL for no authentification (ISP requirement); tried
"Repair"; set everything manually, POP port is 110, the smtp port is
25...anything else...?

I use the same program on my laptop and these same settings produce a
working in-out connection.

There must be *something* else incorrectly set. I had been sending and
receiving.

  #3  
Old January 19th 07, 09:36 PM posted to microsoft.public.outlook.installation
Jonathan
external usenet poster
 
Posts: 26
Default OL2007 can't connect while other programs ARE able to see ISP'

"Mittu" wrote:
Hi,
When trying to send/recv emails in Outlook, do you receive any errors?
If so, provide the error code (goes like 0x800)

Also, try checking if the issue is caused due to the Anti-Virus program
blocking the ports.


Mittu,
Thank you.. this sounds logical -- I will check it out. Eudora on the same
computer gets out successfully to the same POP server. I will look to see if
it uses different port numbers, and see if LinkSys provided a router
management tool for aligning the port assignments with the Outlook tool.
There's also the ZoneAlarm settings to examine. It takes a long time to
generate the OL2007 set-up error so cannot get the error code right now. Just
wanted to thank you for the very quick response!

Jonathan Rawle
 




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