After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.

I couldn't find anything on the MS Office support site and the only way I
managed to get around this is to go to Control Panel/Mail and create a new
profile and set that as the default (ie recreate the mail profile).

Regards,


James

"Slammer" wrote:

After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.

James: Thanks for your advice. I will try this tonight and let you know the
results.

Thanks

"James Fleming" wrote:

I couldn't find anything on the MS Office support site and the only way I
managed to get around this is to go to Control Panel/Mail and create a new
profile and set that as the default (ie recreate the mail profile).

Regards,


James

"Slammer" wrote:

After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.

First, thank you for the advice.

Before I continue let me explain the network configuration I'm using: My
company has an Exchange Server at my office. I use a laptop for my
production machine. I also have a home computer which connects to the
Exchange Server over the Internet. The home computer is the one upgraded
from Outlook 2003 to Outlook 2007. The home computer is used for new
applications testing BEFORE they are loaded on my laptop. After you read
this, you'll understand why. Hopefully, this provides a clear understanding
of my enviroment.

Now, let me continue. Your advice was to create a new profile on my home
computer (i.e. the one in which I upgraded from Outlook 2003 to Outlook
2007); that was done and now Outlook 2007 opens, connects to my Exchange
Server at work, downloads email messages and appears to run just fine. When
the new profile was created, it did not provide an option for selecting the
type of email account. It automatically created a POP3 account. In
addition, calendar, notes, tasks, contacts, etc. and all my inbox information
that is on the Exchange server are not accessible. In the back of my mind,
I knew a POP3 account was not good and also knew that when I got to my office
with my laptop, the messages that were transferred to my home computer would
not be available. And sure enough, this morning when I connected my laptop
at work, the messages were NOT there. Understandable since I created a new
profile AND it automatically was a POP3 account.

So there you go. This stuff is not easy. I'm not sure how anyone gets
this stuff right. Too complicated for the average user.

The MAIN QUESTION . . how do I get my home computer to have the same
functionality like it had with Outlook 2003 . . . . That is, have a
connection to my Exchange Server which allows me to see calendar, notes,
tasks, email messages, contacts, etc. . . .WITHOUT removing email messages
from the server, SO that when I get to work I can connect with my laptop and
continue to do my work . . . . .oh, and don't forget my old profile won't
allow me to load outlook 2007 . . . .

OH MICROSOFT YOU MAY WANT TO JOIN IN HERE . . .THANK YOU.


"James Fleming" wrote:

I couldn't find anything on the MS Office support site and the only way I
managed to get around this is to go to Control Panel/Mail and create a new
profile and set that as the default (ie recreate the mail profile).

Regards,


James

"Slammer" wrote:

After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.

Its not very intuitive when you create a new profile. The autodetect box
that comes up trys to automatically configure a POP3 account! You have to
click the tiny check box at the bottom of the screen to do this manually and
then you can add an MS Exchange account.


"Slammer" wrote:

First, thank you for the advice.

Before I continue let me explain the network configuration I'm using: My
company has an Exchange Server at my office. I use a laptop for my
production machine. I also have a home computer which connects to the
Exchange Server over the Internet. The home computer is the one upgraded
from Outlook 2003 to Outlook 2007. The home computer is used for new
applications testing BEFORE they are loaded on my laptop. After you read
this, you'll understand why. Hopefully, this provides a clear understanding
of my enviroment.

Now, let me continue. Your advice was to create a new profile on my home
computer (i.e. the one in which I upgraded from Outlook 2003 to Outlook
2007); that was done and now Outlook 2007 opens, connects to my Exchange
Server at work, downloads email messages and appears to run just fine. When
the new profile was created, it did not provide an option for selecting the
type of email account. It automatically created a POP3 account. In
addition, calendar, notes, tasks, contacts, etc. and all my inbox information
that is on the Exchange server are not accessible. In the back of my mind,
I knew a POP3 account was not good and also knew that when I got to my office
with my laptop, the messages that were transferred to my home computer would
not be available. And sure enough, this morning when I connected my laptop
at work, the messages were NOT there. Understandable since I created a new
profile AND it automatically was a POP3 account.

So there you go. This stuff is not easy. I'm not sure how anyone gets
this stuff right. Too complicated for the average user.

The MAIN QUESTION . . how do I get my home computer to have the same
functionality like it had with Outlook 2003 . . . . That is, have a
connection to my Exchange Server which allows me to see calendar, notes,
tasks, email messages, contacts, etc. . . .WITHOUT removing email messages
from the server, SO that when I get to work I can connect with my laptop and
continue to do my work . . . . .oh, and don't forget my old profile won't
allow me to load outlook 2007 . . . .

OH MICROSOFT YOU MAY WANT TO JOIN IN HERE . . .THANK YOU.


"James Fleming" wrote:

I couldn't find anything on the MS Office support site and the only way I
managed to get around this is to go to Control Panel/Mail and create a new
profile and set that as the default (ie recreate the mail profile).

Regards,


James

"Slammer" wrote:

After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.

James:

I wanted to close this thread, but also wanted to thank you for your advice.
In recreating a new profile, using your instructions, I was able to
determine the real culprit behind my difficulties. It appears we have a very
ancient Exchange Server implementation . . .i.e. Exchange Server Version 5.5
that is NOT compatible with this new version of Outlook 2007. That is
essentially why the initial problem occurred during the migration of my
current settings/data when attempting to upgrade.

Your advice was right on, thank you, and Microsoft should thank you.

Rick

"James Fleming" wrote:

Its not very intuitive when you create a new profile. The autodetect box
that comes up trys to automatically configure a POP3 account! You have to
click the tiny check box at the bottom of the screen to do this manually and
then you can add an MS Exchange account.


"Slammer" wrote:

First, thank you for the advice.

Before I continue let me explain the network configuration I'm using: My
company has an Exchange Server at my office. I use a laptop for my
production machine. I also have a home computer which connects to the
Exchange Server over the Internet. The home computer is the one upgraded
from Outlook 2003 to Outlook 2007. The home computer is used for new
applications testing BEFORE they are loaded on my laptop. After you read
this, you'll understand why. Hopefully, this provides a clear understanding
of my enviroment.

Now, let me continue. Your advice was to create a new profile on my home
computer (i.e. the one in which I upgraded from Outlook 2003 to Outlook
2007); that was done and now Outlook 2007 opens, connects to my Exchange
Server at work, downloads email messages and appears to run just fine. When
the new profile was created, it did not provide an option for selecting the
type of email account. It automatically created a POP3 account. In
addition, calendar, notes, tasks, contacts, etc. and all my inbox information
that is on the Exchange server are not accessible. In the back of my mind,
I knew a POP3 account was not good and also knew that when I got to my office
with my laptop, the messages that were transferred to my home computer would
not be available. And sure enough, this morning when I connected my laptop
at work, the messages were NOT there. Understandable since I created a new
profile AND it automatically was a POP3 account.

So there you go. This stuff is not easy. I'm not sure how anyone gets
this stuff right. Too complicated for the average user.

The MAIN QUESTION . . how do I get my home computer to have the same
functionality like it had with Outlook 2003 . . . . That is, have a
connection to my Exchange Server which allows me to see calendar, notes,
tasks, email messages, contacts, etc. . . .WITHOUT removing email messages
from the server, SO that when I get to work I can connect with my laptop and
continue to do my work . . . . .oh, and don't forget my old profile won't
allow me to load outlook 2007 . . . .

OH MICROSOFT YOU MAY WANT TO JOIN IN HERE . . .THANK YOU.


"James Fleming" wrote:

I couldn't find anything on the MS Office support site and the only way I
managed to get around this is to go to Control Panel/Mail and create a new
profile and set that as the default (ie recreate the mail profile).

Regards,


James

"Slammer" wrote:

After upgrading to Outlook 2007, when I start it for the first time, it shows
the dialog box "Migrating Current Data" along with two other functions, but
it closes before the check box appears next to migrating data.

Tried opening using safe mode, but the exact same thing happens.

So does anyone have any other suggestions . . .would reinstalling do anything?

Thanks for your help.