Hello all:

Had been running Office 2003 and now have installed Office 2007 on my
desktop. OL 2003 had been operating perfectly. After the installation,
I am getting an authentication error when trying to send out emails
from OL 2007. I compared the settings on my laptop (running Office
2003) and they are the same. I am curious if there is another setting
in Outlook/Office 2007 that I am unaware of.

BTW, if I remove the "smtp" before my server name, I get the following
message:
Send test e-mail message: Outlook cannot connect to your outgoing
(SMTP) e-mail server. If you continue to receive this message, contact
your server administrator or Internet service provider (ISP).

If I have the "smtp" before my server name I get this error message:
Send test e-mail message: None of the authentication methods supported
by this client are supported by your server.

Thanks

I've seen several reports that indicate the problem can be solved by
selecting "log on to incoming mail server before sending" in the account
settings. You might give that a try; please post back if it works.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"John Q. Public" wrote in message
ups.com...
Hello all:

Had been running Office 2003 and now have installed Office 2007 on my
desktop. OL 2003 had been operating perfectly. After the installation,
I am getting an authentication error when trying to send out emails
from OL 2007. I compared the settings on my laptop (running Office
2003) and they are the same. I am curious if there is another setting
in Outlook/Office 2007 that I am unaware of.

BTW, if I remove the "smtp" before my server name, I get the following
message:
Send test e-mail message: Outlook cannot connect to your outgoing
(SMTP) e-mail server. If you continue to receive this message, contact
your server administrator or Internet service provider (ISP).

If I have the "smtp" before my server name I get this error message:
Send test e-mail message: None of the authentication methods supported
by this client are supported by your server.

Thanks

Hal:

Tried that. Still no luck. Same error messages.


On Feb 13, 8:11 pm, "Hal Hostetler [MVP P/I]" wrote:
I've seen several reports that indicate the problem can be solved by
selecting "log on to incoming mail server before sending" in the account
settings. You might give that a try; please post back if it works.

Hal