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I had the same problem. Try running the "inbox repair tool." Type into the
search box and instructions will come up. After running the tool, all is well. " wrote: Thanks Jocelyn, but no improvement. I tried moving messages from the outbox folder (the only one with messages inside that I can access) of what I'll call mycorruptedfile.pdf to a new folder in a new archive, but I'm not allowed to do that (Error message: access denied). Note that I can read the messages in the outbox folder, but I can't neither move nor delete them. BTW: it seems that the whole .pst file has problems, as I can't neither copy it in a different directory (error message: "data error: cyclic redundancy control"). I tried scandisk and chkdsk, but no improvements. Another info: when I open Outlook a box open saying: "the file mycorruptedfile.pdf has not been closed correctly; verifying ..."; then the verify ends and Outlook starts correctly (but I can't open the Inbox in mycorruptedfile.pdf). Marcellino. Jocelyn ha scritto: If that .PST file is in Outlook 97-2002 format, it could be its size that is causing problems. The absolute upper limit on that older format is 2GB, and users have reported problems from 1GB upwards. Try creating a new Unicode format .PST file and moving some of your data from other folders in the old .PST to the new one, then compacting the old .PST...see if you can open the Inbox then. If not, try scanpst.exe again. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** " wrote: After having worked for more than six months and after a not correct closure of Microsoft Outlook 2003 (running on Windows XP) , when trying opening the Inbox folder in one of my .pst archives (1,2GB in total; the Inbox folder is 800k approx) the following message appears: "Can't open the .pst file; the file is being used by another application; close the application using the file and try again". Of course no other application is using the .pst file. Note that opening the Outbox folder, the Calendar folder and the other folders in the same .pst file is working. I tried the SCANPST.EXE utility but a message saying "Error opening the file; Run Scandisk.exe and try again" appeared; I ran Scandisk.exe, but when I tried running SCANPST.EXE again the same error message appeared. Any idea? Thank you. Marcellino. |
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Finally I found the solution!
I launched "chkdsk /V /R"; it took about 3 hours, but at the end the file could be copied and, more important, I could launch the utility "scanpst.exe" over it; scanpst found that the file contained errors and repaired the errors. As a result I could open the Inbox folder again. A few E-mails cannot now be open, but almost all the archive was saved. Of course I made a backup copy immediately after! Thank you very much Jocelyn and AI V for your help. Marcellino. Al V ha scritto: I had the same problem. Try running the "inbox repair tool." Type into the search box and instructions will come up. After running the tool, all is well. " wrote: Thanks Jocelyn, but no improvement. I tried moving messages from the outbox folder (the only one with messages inside that I can access) of what I'll call mycorruptedfile.pdf to a new folder in a new archive, but I'm not allowed to do that (Error message: access denied). Note that I can read the messages in the outbox folder, but I can't neither move nor delete them. BTW: it seems that the whole .pst file has problems, as I can't neither copy it in a different directory (error message: "data error: cyclic redundancy control"). I tried scandisk and chkdsk, but no improvements. Another info: when I open Outlook a box open saying: "the file mycorruptedfile.pdf has not been closed correctly; verifying ..."; then the verify ends and Outlook starts correctly (but I can't open the Inbox in mycorruptedfile.pdf). Marcellino. Jocelyn ha scritto: If that .PST file is in Outlook 97-2002 format, it could be its size that is causing problems. The absolute upper limit on that older format is 2GB, and users have reported problems from 1GB upwards. Try creating a new Unicode format .PST file and moving some of your data from other folders in the old .PST to the new one, then compacting the old .PST...see if you can open the Inbox then. If not, try scanpst.exe again. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** " wrote: After having worked for more than six months and after a not correct closure of Microsoft Outlook 2003 (running on Windows XP) , when trying opening the Inbox folder in one of my .pst archives (1,2GB in total; the Inbox folder is 800k approx) the following message appears: "Can't open the .pst file; the file is being used by another application; close the application using the file and try again". Of course no other application is using the .pst file. Note that opening the Outbox folder, the Calendar folder and the other folders in the same .pst file is working. I tried the SCANPST.EXE utility but a message saying "Error opening the file; Run Scandisk.exe and try again" appeared; I ran Scandisk.exe, but when I tried running SCANPST.EXE again the same error message appeared. Any idea? Thank you. Marcellino. |
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