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Outlook 2003 on WinXPSP2 fails in cached mode



 
 
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  #1  
Old February 28th 07, 05:48 PM posted to microsoft.public.outlook.installation
Don R Hunsinger
external usenet poster
 
Posts: 2
Default Outlook 2003 on WinXPSP2 fails in cached mode

WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected, Outlook
fails with unable to open folders and Event ID 2002 - MOF File created for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode enabled.
  #2  
Old March 1st 07, 01:17 AM posted to microsoft.public.outlook.installation
neo [mvp outlook]
external usenet poster
 
Posts: 718
Default Outlook 2003 on WinXPSP2 fails in cached mode

Do you have any 3rd party programs installed that integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles, import
old profile, .etc) is does this happen under a different userid on the same
system?

"Don R Hunsinger" wrote in message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File created for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode enabled.



  #3  
Old April 26th 07, 11:12 PM posted to microsoft.public.outlook.installation
tony adduci
external usenet poster
 
Posts: 3
Default Outlook 2003 on WinXPSP2 fails in cached mode

Hello,
I am starting to also see this on my network... I have symantec corp edition
version 10.1 and I am running win xp sp2 with all the updates and office 2003
sp2 with all the updates...

The problem is sporatic... I have the problem on 3 of my 40 pc's that all
run the same software. It seems to be getting worse at the rate of 1 per
week... I restart the pc to resolve the issue and then it is ok for a while.

Thoughts?

"neo [mvp outlook]" wrote:

Do you have any 3rd party programs installed that integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles, import
old profile, .etc) is does this happen under a different userid on the same
system?

"Don R Hunsinger" wrote in message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File created for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode enabled.




  #4  
Old April 27th 07, 02:22 AM posted to microsoft.public.outlook.installation
neo [mvp outlook]
external usenet poster
 
Posts: 718
Default Outlook 2003 on WinXPSP2 fails in cached mode

Does your site use client side e-mail scanning portion of SAVCE? Reason I
ask is that we don't because we found that it causes performance issues
against Exchange. (We exclude PST/OST files from real-time scanning as well
since we have a server side solution that is Exchange aware.)

"tony adduci" wrote in message
...
Hello,
I am starting to also see this on my network... I have symantec corp
edition
version 10.1 and I am running win xp sp2 with all the updates and office
2003
sp2 with all the updates...

The problem is sporatic... I have the problem on 3 of my 40 pc's that all
run the same software. It seems to be getting worse at the rate of 1 per
week... I restart the pc to resolve the issue and then it is ok for a
while.

Thoughts?

"neo [mvp outlook]" wrote:

Do you have any 3rd party programs installed that integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles,
import
old profile, .etc) is does this happen under a different userid on the
same
system?

"Don R Hunsinger" wrote in
message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File created
for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode
enabled.






  #5  
Old May 1st 07, 09:24 PM posted to microsoft.public.outlook.installation
tony adduci
external usenet poster
 
Posts: 3
Default Outlook 2003 on WinXPSP2 fails in cached mode

No it is server side scanning. Symantec Mail Security version 6 that was just
released. We have all of our mailboxes on the server and everyone connects on
the LAN via exchange server connections.


"neo [mvp outlook]" wrote:

Does your site use client side e-mail scanning portion of SAVCE? Reason I
ask is that we don't because we found that it causes performance issues
against Exchange. (We exclude PST/OST files from real-time scanning as well
since we have a server side solution that is Exchange aware.)

"tony adduci" wrote in message
...
Hello,
I am starting to also see this on my network... I have symantec corp
edition
version 10.1 and I am running win xp sp2 with all the updates and office
2003
sp2 with all the updates...

The problem is sporatic... I have the problem on 3 of my 40 pc's that all
run the same software. It seems to be getting worse at the rate of 1 per
week... I restart the pc to resolve the issue and then it is ok for a
while.

Thoughts?

"neo [mvp outlook]" wrote:

Do you have any 3rd party programs installed that integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles,
import
old profile, .etc) is does this happen under a different userid on the
same
system?

"Don R Hunsinger" wrote in
message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File created
for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode
enabled.






  #6  
Old May 4th 07, 03:33 AM posted to microsoft.public.outlook.installation
neo [mvp outlook]
external usenet poster
 
Posts: 718
Default Outlook 2003 on WinXPSP2 fails in cached mode

Not sure if you have tried this...

With Outlook closed, find & delete the extend.dat file under user(s) profile
directory.

"tony adduci" wrote in message
...
No it is server side scanning. Symantec Mail Security version 6 that was
just
released. We have all of our mailboxes on the server and everyone connects
on
the LAN via exchange server connections.


"neo [mvp outlook]" wrote:

Does your site use client side e-mail scanning portion of SAVCE? Reason
I
ask is that we don't because we found that it causes performance issues
against Exchange. (We exclude PST/OST files from real-time scanning as
well
since we have a server side solution that is Exchange aware.)

"tony adduci" wrote in message
...
Hello,
I am starting to also see this on my network... I have symantec corp
edition
version 10.1 and I am running win xp sp2 with all the updates and
office
2003
sp2 with all the updates...

The problem is sporatic... I have the problem on 3 of my 40 pc's that
all
run the same software. It seems to be getting worse at the rate of 1
per
week... I restart the pc to resolve the issue and then it is ok for a
while.

Thoughts?

"neo [mvp outlook]" wrote:

Do you have any 3rd party programs installed that
integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles,
import
old profile, .etc) is does this happen under a different userid on the
same
system?

"Don R Hunsinger" wrote in
message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File
created
for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in
non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode
enabled.








 




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