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#1
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I am running a brand new laptop with Vista Home Premium and install Office
Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
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#2
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It actually was answered many times, by MVPs.
It most likely is being caused by an addin that is putting an outlook.exe.manifest file in the outlook.exe installation folder. That will cause that error. In fact, now that the release version of Outlook puts a file with that name there if your addin is overwriting that file it would cause Outlook to want to re-run the installer. Check to see which addins you are running and disable them all to see if the problem goes away. If it does re-enable them one at a time until you find the culprit. Most addins should have been updated by now, mine were updated to stop doing that back in beta 1 days when the problem first surfaced. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Don R Hunsinger" wrote in message ... I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
#3
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Hello Ken, I have the same Problem under MS VISTA with Outlook 2007. I
have deletet the outlook manifest file but this does´nt help. Can you help me? Thank a lot If you speak German, you also can answer in German. |
#4
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I have this same issue. What add-ins are you referring to ? Outlook add-ins
?? If so, how can I remove them if can't start Outlook ? Thanks "Don R Hunsinger" wrote: I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
#5
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The only known cause for this (and it was only seen in the beta to my
knowledge) is when an outlook.manifest.exe file has been placed by a COM addin in the folder where outlook.exe is installed. This was recommended for a long time to add Windows XP theming to addins mostly written using VB6. Outlook 2007 broke that method. Now, MS puts that file there in the outlook.exe folder and if it's not their file but some other one things get broken and Outlook can't start. If you have that file in your outlook.exe folder open it in Notepad and make sure it has an entry in there with this text "Microsoft.VC80.CRT". If that's in there it's the MS file and should be OK. If something else is there you need to remove it and replace it with the original MS file. Other than that bug in the beta that I found and diagnosed I haven't seen any mentions of this. Other than the response that I found the problem and the cause I haven't seen anything from MS on this either. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Dave Mc" wrote in message ... I have this same issue. What add-ins are you referring to ? Outlook add-ins ?? If so, how can I remove them if can't start Outlook ? Thanks "Don R Hunsinger" wrote: I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
#6
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Thanks for the info. I have done a complete restore of my Vista install but
am a little hesitant to install Office 2007 again. Is Office 2003 compatable ?? "Ken Slovak - [MVP - Outlook]" wrote: The only known cause for this (and it was only seen in the beta to my knowledge) is when an outlook.manifest.exe file has been placed by a COM addin in the folder where outlook.exe is installed. This was recommended for a long time to add Windows XP theming to addins mostly written using VB6. Outlook 2007 broke that method. Now, MS puts that file there in the outlook.exe folder and if it's not their file but some other one things get broken and Outlook can't start. If you have that file in your outlook.exe folder open it in Notepad and make sure it has an entry in there with this text "Microsoft.VC80.CRT". If that's in there it's the MS file and should be OK. If something else is there you need to remove it and replace it with the original MS file. Other than that bug in the beta that I found and diagnosed I haven't seen any mentions of this. Other than the response that I found the problem and the cause I haven't seen anything from MS on this either. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Dave Mc" wrote in message ... I have this same issue. What add-ins are you referring to ? Outlook add-ins ?? If so, how can I remove them if can't start Outlook ? Thanks "Don R Hunsinger" wrote: I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
#7
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Is Outlook 2003 SP2 compatible with Vista? Yes.
-- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Dave Mc" wrote in message ... Thanks for the info. I have done a complete restore of my Vista install but am a little hesitant to install Office 2007 again. Is Office 2003 compatable ?? |
#8
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i have the same problem , Vista Home Premium and install Office
enterprise 2007. I uninstal addin for pdf , uninstall office 2007 , boot , install office 2007 again, go to web and install all updates . boot and have the same error rtfhtml.dll not found on path an d then msvcr80.dll not found when start outlook , others ( word excell ) runs ok. I read your mssg but i dont understand what file i have to open with notepad , i dont have that .dll in the file were outlook.exe are. "Ken Slovak - [MVP - Outlook]" wrote: It actually was answered many times, by MVPs. It most likely is being caused by an addin that is putting an outlook.exe.manifest file in the outlook.exe installation folder. That will cause that error. In fact, now that the release version of Outlook puts a file with that name there if your addin is overwriting that file it would cause Outlook to want to re-run the installer. Check to see which addins you are running and disable them all to see if the problem goes away. If it does re-enable them one at a time until you find the culprit. Most addins should have been updated by now, mine were updated to stop doing that back in beta 1 days when the problem first surfaced. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Don R Hunsinger" wrote in message ... I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
#9
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i have the same problem , Vista Home Premium and install Office
enterprise 2007 on acer laptop. i completly uninstall norton avtivirus with their tool in the web , I uninstal addin for pdf , uninstall office 2007 , boot , install office 2007 again, go to web and install all updates . boot and have the same error rtfhtml.dll not found on path an d then msvcr80.dll not found when start outlook , others ( word excell ) runs ok. I read your mssg but i dont understand what file i have to open with notepad , i dont have that .dll in the file were outlook.exe are. "Ken Slovak - [MVP - Outlook]" wrote: Is Outlook 2003 SP2 compatible with Vista? Yes. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Dave Mc" wrote in message ... Thanks for the info. I have done a complete restore of my Vista install but am a little hesitant to install Office 2007 again. Is Office 2003 compatable ?? |
#10
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Ken,
I have struck this problem on an ACER PC running Vista Home Premium and Office 2007. Have disabled Outlook Add Ins and removd Nortons. Repaired and reinstalled Office and the problem is still there. What next? Steve "Ken Slovak - [MVP - Outlook]" wrote: It actually was answered many times, by MVPs. It most likely is being caused by an addin that is putting an outlook.exe.manifest file in the outlook.exe installation folder. That will cause that error. In fact, now that the release version of Outlook puts a file with that name there if your addin is overwriting that file it would cause Outlook to want to re-run the installer. Check to see which addins you are running and disable them all to see if the problem goes away. If it does re-enable them one at a time until you find the culprit. Most addins should have been updated by now, mine were updated to stop doing that back in beta 1 days when the problem first surfaced. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Don R Hunsinger" wrote in message ... I am running a brand new laptop with Vista Home Premium and install Office Pro Plus 2007 (Full retail). I can start Outlook once after install, but after that it reports cannot find MSVCR80.dll when launched from the Quick Launch button. Also if I launch it from the Start menu, it continually brings up the "Configure Office" screen and wants to reboot afterwords. If I cancel out of everything and reboot, it will start once off the Start Menu then that's it. I have checked the forums and this issue was reported under Office 2007 Beta 2 but never answered by Microsoft. |
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