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#1
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I no longer can see my contacts when I click on the "To" button in Outlook.
The only items that show up in the drop down list are Personal address book and Outlook address book. How can I again get the contacts to appear. |
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#2
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You left out something. Like what you did just before "no longer," and your
Outlook version. Just pretend we aren't there with you looking over your shoulder. Then post again so we can understand your question. -- Russ Valentine [MVP-Outlook] "Markus in PA" Markus in wrote in message ... I no longer can see my contacts when I click on the "To" button in Outlook. The only items that show up in the drop down list are Personal address book and Outlook address book. How can I again get the contacts to appear. |
#3
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I had formatted my hard drive, because I was having problems. I reinstalled
everything from my HP recovery disk. I then proceeded to install Microsoft Office which was not part of my HP recovery partition. When I moved my outlook files over (trying to keep my inbox and everything in tact), I could see my contacts but not add them directly when addressing an e-mail. I believe I deleted something, probably over the frustration. The sympton is now this. When I address an e-mail, I click on the "TO" button. I use to be able to select contacts from "Show names from the:" drop down. My only options are "Personal address book" and Outlook Address Book". I no longer see contacts in the drop down at all. Although I can see and access contacts on the main Outlook screen, just can't use them when addressing an e-mail. BTW....I did reinstall MS Office and that did not resolve it. Is that any clearer ? Thanks for the inquiry. Thank "Russ Valentine [MVP-Outlook]" wrote: You left out something. Like what you did just before "no longer," and your Outlook version. Just pretend we aren't there with you looking over your shoulder. Then post again so we can understand your question. -- Russ Valentine [MVP-Outlook] "Markus in PA" Markus in wrote in message ... I no longer can see my contacts when I click on the "To" button in Outlook. The only items that show up in the drop down list are Personal address book and Outlook address book. How can I again get the contacts to appear. |
#4
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Slightly. Rather a lot to leave out, don't you think? Nor did you bother to
specify your Outlook version. The answer to this question is posted almost daily. Find one that matches your version. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Markus in PA" wrote in message ... I had formatted my hard drive, because I was having problems. I reinstalled everything from my HP recovery disk. I then proceeded to install Microsoft Office which was not part of my HP recovery partition. When I moved my outlook files over (trying to keep my inbox and everything in tact), I could see my contacts but not add them directly when addressing an e-mail. I believe I deleted something, probably over the frustration. The sympton is now this. When I address an e-mail, I click on the "TO" button. I use to be able to select contacts from "Show names from the:" drop down. My only options are "Personal address book" and Outlook Address Book". I no longer see contacts in the drop down at all. Although I can see and access contacts on the main Outlook screen, just can't use them when addressing an e-mail. BTW....I did reinstall MS Office and that did not resolve it. Is that any clearer ? Thanks for the inquiry. Thank "Russ Valentine [MVP-Outlook]" wrote: You left out something. Like what you did just before "no longer," and your Outlook version. Just pretend we aren't there with you looking over your shoulder. Then post again so we can understand your question. -- Russ Valentine [MVP-Outlook] "Markus in PA" Markus in wrote in message ... I no longer can see my contacts when I click on the "To" button in Outlook. The only items that show up in the drop down list are Personal address book and Outlook address book. How can I again get the contacts to appear. |
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