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#1
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Just installed Office Pro 2007 a few weeks ago and now I believe the Outlook
program is corrupted. I exited the program during a download of emails a week ago and now I can't run the program in anything other than Safe Mode. When I try to exit, the program become unresponsive and I have to "End Now". I used the diagnostic programs suggested by Microsoft. I'm at the point of just uninstalling and reinstalling. How can I uninstall and reinstall when Outook isn't listed separately? If I do uninstall, how do I keep my emails? |
#2
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Outlook 2007 is on a separate CD. When you insert the CD, one of the options
will be to repair it or uninstall it. As far as I know, even in office 2007 the file name still has the "pst" extension. This file will not be deleted when you uninstall. It would not be a bad idea to back this file up on occasion. You must manually recreate your email accounts. Be sure you know your set ups and passwords before you uninstall. If you let Outlook create the pst file originally, Outlook should not have problems finding the file on reinstallation. "Sunshine" wrote: Just installed Office Pro 2007 a few weeks ago and now I believe the Outlook program is corrupted. I exited the program during a download of emails a week ago and now I can't run the program in anything other than Safe Mode. When I try to exit, the program become unresponsive and I have to "End Now". I used the diagnostic programs suggested by Microsoft. I'm at the point of just uninstalling and reinstalling. How can I uninstall and reinstall when Outook isn't listed separately? If I do uninstall, how do I keep my emails? |
#3
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Having installed Outllok 2007 on a VIsta machine, I can tell you that
uninstalling it does not necessarily do the job. I made 4 attempts at uninstalling and reinstalling the program before I realized that Vista, or Office itself, does not completely remove Outlook so everytime I tried to reinstall I kept running into the same problems and errors. First, make sure you backup your outlook.pst file somewhere. Next, uninstall Outlook. Lastly, and be careful here, edit the registry and delete EVERY reference to Outlook. That is what I did and once I did that and rebooted the computer I was able to completely, and successfully, reinstall Outlook. From there you just import your outlook.pst file and that should do it for you. "Sunshine" wrote: Just installed Office Pro 2007 a few weeks ago and now I believe the Outlook program is corrupted. I exited the program during a download of emails a week ago and now I can't run the program in anything other than Safe Mode. When I try to exit, the program become unresponsive and I have to "End Now". I used the diagnostic programs suggested by Microsoft. I'm at the point of just uninstalling and reinstalling. How can I uninstall and reinstall when Outook isn't listed separately? If I do uninstall, how do I keep my emails? |
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