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#1
April 21st 07, 07:30 PM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
Upgraded to Windows Vista while Office XP was installed, ran into problem
with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem? 
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#2
April 22nd 07, 02:00 PM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
An upgrade rarely resolves a problem, unless it specifically includes a bug
fix. OL2002 is not fully compatibal with Vista Try creating a new profile, with new data file, & add your accounts & test "AllChromedUp" wrote in message news  Upgraded to Windows Vista while Office XP was installed, ran into problem with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem?
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#3
April 22nd 07, 03:10 PM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
Thanks, DL... Just tried, and it didn't resolve. This is just killin' me.
"DL" wrote: An upgrade rarely resolves a problem, unless it specifically includes a bug fix. OL2002 is not fully compatibal with Vista Try creating a new profile, with new data file, & add your accounts & test "AllChromedUp" wrote in message news Upgraded to Windows Vista while Office XP was installed, ran into problem with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem?
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#4
April 22nd 07, 04:08 PM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
Are you able/have you tested the Account settings in Windows Mail?
What ISP are you connecting to? "AllChromedUp" wrote in message ... Thanks, DL... Just tried, and it didn't resolve. This is just killin' me. "DL" wrote: An upgrade rarely resolves a problem, unless it specifically includes a bug fix. OL2002 is not fully compatibal with Vista Try creating a new profile, with new data file, & add your accounts & test "AllChromedUp" wrote in message news Upgraded to Windows Vista while Office XP was installed, ran into problem with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem?
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#5
April 23rd 07, 02:42 AM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
The problem is even worse in Windows Mail... it doesn't save either my user
name or my password. I'm able to get my email via Outlook 2007 - the problem is Outlook does not save the password, even with "retain password" selected. I have to type my password in for each of my email accounts EVERY time I open Outlook. The problem has been identified in KB article 290684, but the article fails to give a Vista solution. It stops at XP. I tried the XP solution, but it Vista won't allow editing of the registry key identified in the article. At this point, I'm just looking for a fix from Microsoft, or a work around from an Outlook community member. "DL" wrote: Are you able/have you tested the Account settings in Windows Mail? What ISP are you connecting to? "AllChromedUp" wrote in message ... Thanks, DL... Just tried, and it didn't resolve. This is just killin' me. "DL" wrote: An upgrade rarely resolves a problem, unless it specifically includes a bug fix. OL2002 is not fully compatibal with Vista Try creating a new profile, with new data file, & add your accounts & test "AllChromedUp" wrote in message news
Upgraded to Windows Vista while Office XP was installed, ran intoproblem with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem?
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#6
April 23rd 07, 07:16 PM
posted to microsoft.public.outlook.installation
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How do I get Outlook 2007 to retain my password?
Your ISP is whom?
"AllChromedUp" wrote in message ... The problem is even worse in Windows Mail... it doesn't save either my user name or my password. I'm able to get my email via Outlook 2007 - the problem is Outlook does not save the password, even with "retain password" selected. I have to type my password in for each of my email accounts EVERY time I open Outlook. The problem has been identified in KB article 290684, but the article fails to give a Vista solution. It stops at XP. I tried the XP solution, but it Vista won't allow editing of the registry key identified in the article. At this point, I'm just looking for a fix from Microsoft, or a work around from an Outlook community member. "DL" wrote: Are you able/have you tested the Account settings in Windows Mail? What ISP are you connecting to? "AllChromedUp" wrote in message ... Thanks, DL... Just tried, and it didn't resolve. This is just killin' me. "DL" wrote: An upgrade rarely resolves a problem, unless it specifically includes a bug fix. OL2002 is not fully compatibal with Vista Try creating a new profile, with new data file, & add your accounts & test "AllChromedUp" wrote in message news
Upgraded to Windows Vista while Office XP was installed, ran intoproblem with Outlook not retaining my email passwords for my POP3 accounts. ***I upgraded specifically to Office 2007 to resolve and the problem still exists!*** Found KB article that acknowledges the issue and attributes it to the Protected Storage System Provider subkey in the Windows Registry but the KB article here does not address how to correct in Vista: http://support.microsoft.com/?id=290684 I've tried to see if the XP process would work, and it doesn't - get errors when trying to delete the subkey. Can ANYONE help me with this annoying problem?
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