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#1
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I recently installed Office 2007 on a new computer running Vista. Somehow
during the initial launch of Outlook, before everything was configured, I think I selected Offline. Now whenever I start Outlook it immediately gives a message that says: Cannot open your default e-mail folders. The file C:\Users\Anne Marie\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline folder file. When I acknowledge the message, Outlook closes without giving me a chance to change the setting back to Online. I've tried everything that I can think of, including reinstalling Office, and it doesn't seem to work. Suggestions? |
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#2
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Did you mean to set up an Exchange mail account as apposed to pop mail?
If not use the Mail Applet in the control Panel to reconfigure your account or delete the old one and add a pop/smtp mail account "Jim Gant" wrote in message ... I recently installed Office 2007 on a new computer running Vista. Somehow during the initial launch of Outlook, before everything was configured, I think I selected Offline. Now whenever I start Outlook it immediately gives a message that says: Cannot open your default e-mail folders. The file C:\Users\Anne Marie\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline folder file. When I acknowledge the message, Outlook closes without giving me a chance to change the setting back to Online. I've tried everything that I can think of, including reinstalling Office, and it doesn't seem to work. Suggestions? |
#3
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That worked. Thanks for the help.
"DL" wrote: Did you mean to set up an Exchange mail account as apposed to pop mail? If not use the Mail Applet in the control Panel to reconfigure your account or delete the old one and add a pop/smtp mail account "Jim Gant" wrote in message ... I recently installed Office 2007 on a new computer running Vista. Somehow during the initial launch of Outlook, before everything was configured, I think I selected Offline. Now whenever I start Outlook it immediately gives a message that says: Cannot open your default e-mail folders. The file C:\Users\Anne Marie\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline folder file. When I acknowledge the message, Outlook closes without giving me a chance to change the setting back to Online. I've tried everything that I can think of, including reinstalling Office, and it doesn't seem to work. Suggestions? |
#4
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your welcome
"Jim Gant" wrote in message ... That worked. Thanks for the help. "DL" wrote: Did you mean to set up an Exchange mail account as apposed to pop mail? If not use the Mail Applet in the control Panel to reconfigure your account or delete the old one and add a pop/smtp mail account "Jim Gant" wrote in message ... I recently installed Office 2007 on a new computer running Vista. Somehow during the initial launch of Outlook, before everything was configured, I think I selected Offline. Now whenever I start Outlook it immediately gives a message that says: Cannot open your default e-mail folders. The file C:\Users\Anne Marie\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline folder file. When I acknowledge the message, Outlook closes without giving me a chance to change the setting back to Online. I've tried everything that I can think of, including reinstalling Office, and it doesn't seem to work. Suggestions? |
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