On a system running XP and Office 2002, "Microsoft Update" downloaded and
installed the Office SP3 update. Everything had been working fine up until
this point.

Now when I try sending an email, I get this message:

Microsoft Outlook could not sign or encrypt this message because you have no
certificates which can be used to send from the email address

Do I really need a certificate? If not, how to I disable this?

If I do need a certificate, how do I get it?

Thanks,

Tony

Tony wrote:

On a system running XP and Office 2002, "Microsoft Update" downloaded
and installed the Office SP3 update. Everything had been working fine
up until this point.

Now when I try sending an email, I get this message:

Microsoft Outlook could not sign or encrypt this message because you
have no certificates which can be used to send from the email address


Do I really need a certificate? If not, how to I disable this?

If you specify that the message is to be digitally signed, you'll get this
message if you don't have a cert installed. Simply disable the digital
signing, either by unselecting the "Digitally Sign Message" button on the
Standard toolbar (or by unchecking "Add digital signatiure to this message"
on ViewOptionsSecurity Settings) on a per-message basis, or by unchecking
"Add digital signature to outgoing message" on ToolsOptionsSecurity.

If I do need a certificate, how do I get it?

Contact VeriSign or Thawte or some other certification authority if you need
one or turn off the options if you don't. You need one if you have to
either receive encrypted messages or you have to send messages that can be
proven to come from you.
--
Brian Tillman

Hi Brain,

I went into the Options and unchecked the option so a certificate would not
be required. It now allows me to send email. I really don't have a security
need that requires a digital certificate.

Thanks for the reply,

Tony

"Brian Tillman" wrote:

Tony wrote:

On a system running XP and Office 2002, "Microsoft Update" downloaded
and installed the Office SP3 update. Everything had been working fine
up until this point.

Now when I try sending an email, I get this message:

Microsoft Outlook could not sign or encrypt this message because you
have no certificates which can be used to send from the email address


Do I really need a certificate? If not, how to I disable this?

If you specify that the message is to be digitally signed, you'll get this
message if you don't have a cert installed. Simply disable the digital
signing, either by unselecting the "Digitally Sign Message" button on the
Standard toolbar (or by unchecking "Add digital signatiure to this message"
on ViewOptionsSecurity Settings) on a per-message basis, or by unchecking
"Add digital signature to outgoing message" on ToolsOptionsSecurity.

If I do need a certificate, how do I get it?

Contact VeriSign or Thawte or some other certification authority if you need
one or turn off the options if you don't. You need one if you have to
either receive encrypted messages or you have to send messages that can be
proven to come from you.
--
Brian Tillman

Tony wrote:

I went into the Options and unchecked the option so a certificate
would not be required. It now allows me to send email. I really don't
have a security need that requires a digital certificate.

I'm glad it's working for you.
--
Brian Tillman