In the "Mail Setup" dialog box I click "Show Profiles," "General" tab,
"Prompt for a profile to be used," "Add." In the "New Profile" dialog box I
type "name" for the new profile and click "OK" That's when I get the above
mentioned, "There was an error locating one of the items needed..." error
message, and the new profile is not created.

"BillR [MVP]" wrote:

When exactly do you get the error message when you try and create a new
profile?

--
Bill R MVP
"irastoller" wrote in message
...
I already tried that, several times. It has no effect whatsoever.

"BillR [MVP]" wrote:

Try repairing the Outlook installation.

--
Bill R MVP
"irastoller" wrote in message
...
Whenever I try to send a new email from outlook 2003 I get an error
message,
"The operation failed. An object could not be found. I read kb312354
which
suggested creating a new profile. When I try to do so I get another
error
message, "There was an error locating one of the items needed to
complete
this operation. It might have been deleted." This isn't very helpful
since
it doesn't give me a hint as to WHAT item might have been deleted.

I'm using imap off a local server. Not using Exchange server. My
machine
is running XP pro with all the latest updates. Any assistance would
definitely be appreciated. Thanks.