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#1
August 27th 07, 08:34 PM
posted to microsoft.public.outlook.installation
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error message when opening Outlook
Purchased and downloaded Stand Office 2007 upgrade, I previously has Office
SB 2000. I installed and I am unable to open Outlook. I get an error message "Microsoft exchange is unavailable. Cannot open your default e-mail folders. The information store could not be opened." I presently get my personal e-mail from outlook express. I also connect to my work's VPN and they use Outlook 2003 to let me view my e-mails from work. Is ther something I am not doing correctly? I am getting very frustrated. Excel, word and Power point seem to be working fine. I have run office diagnostics and it says everything is fine. 
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#2
August 28th 07, 01:32 AM
posted to microsoft.public.outlook.installation
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error message when opening Outlook
Marie wrote:
Purchased and downloaded Stand Office 2007 upgrade, I previously has Office SB 2000. I installed and I am unable to open Outlook. I get an error message "Microsoft exchange is unavailable. Cannot open your default e-mail folders. The information store could not be opened." I presently get my personal e-mail from outlook express. I also connect to my work's VPN and they use Outlook 2003 to let me view my e-mails from work. Is ther something I am not doing correctly? I am getting very frustrated. Excel, word and Power point seem to be working fine. I have run office diagnostics and it says everything is fine. Did you create a new mail profile with the Mail applet in Control Panel? -- Brian Tillman [MVP-Outlook]
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