I just upgraded successfully from Office 2000 Premium to Office 2007
Professional. However, since then, every time I open up Outlook 2007,
before the window for it opens up, I get a window entitled "Microsoft LDAP
Directory". The window also contains a "Connection Details" tab, which in
turn contains "Server Name: NULL; Port: 3268; User name: NULL; Password:";
the Password field is blank. The "User Secure Password Authentication (SPA)
box is blank and unchecked; I then have to click CANCEL to get to my Outlook
2007 window. How to I get rid of this window from popping up? Note that the
slip that came with the CD only states that all I need to do is to put the
upgrade CD in the drive, and follow the
directions to upgrade, and nothing else. Thanks!

The upgrade from Outlook 2000 IMO will always produce this error since there is no Outlook Address Book service in the IMO version of 2000. You will need to create the Address Book Service in Outlook 2007.

Control Panel-Mail Icon-Accounts-Address Book tab-delete the LDAP service. Back up one step and use Add - Add the Outlook Address Book Service. Okay out and then close and restart Outlook.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ben asked:

| I just upgraded successfully from Office 2000 Premium to Office 2007
| Professional. However, since then, every time I open up Outlook
| 2007, before the window for it opens up, I get a window entitled
| "Microsoft LDAP Directory". The window also contains a "Connection
| Details" tab, which in turn contains "Server Name: NULL; Port: 3268;
| User name: NULL; Password:"; the Password field is blank. The "User
| Secure Password Authentication (SPA) box is blank and unchecked; I
| then have to click CANCEL to get to my Outlook 2007 window. How to I
| get rid of this window from popping up? Note that the slip that came
| with the CD only states that all I need to do is to put the upgrade
| CD in the drive, and follow the
| directions to upgrade, and nothing else. Thanks!

Hi Milly! Thank you!! It works! No more nuisance window. I just want you
to know that I contact MS and highly commended you to them. You are so the
best! Ben J.

"Milly Staples [MVP - Outlook]" wrote:

The upgrade from Outlook 2000 IMO will always produce this error since there is no Outlook Address Book service in the IMO version of 2000. You will need to create the Address Book Service in Outlook 2007.

Control Panel-Mail Icon-Accounts-Address Book tab-delete the LDAP service. Back up one step and use Add - Add the Outlook Address Book Service. Okay out and then close and restart Outlook.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ben asked:

| I just upgraded successfully from Office 2000 Premium to Office 2007
| Professional. However, since then, every time I open up Outlook
| 2007, before the window for it opens up, I get a window entitled
| "Microsoft LDAP Directory". The window also contains a "Connection
| Details" tab, which in turn contains "Server Name: NULL; Port: 3268;
| User name: NULL; Password:"; the Password field is blank. The "User
| Secure Password Authentication (SPA) box is blank and unchecked; I
| then have to click CANCEL to get to my Outlook 2007 window. How to I
| get rid of this window from popping up? Note that the slip that came
| with the CD only states that all I need to do is to put the upgrade
| CD in the drive, and follow the
| directions to upgrade, and nothing else. Thanks!

Thanks Ben, my pleasure.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ben asked:

| Hi Milly! Thank you!! It works! No more nuisance window. I just
| want you to know that I contact MS and highly commended you to them.
| You are so the best! Ben J.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| The upgrade from Outlook 2000 IMO will always produce this error
|| since there is no Outlook Address Book service in the IMO version of
|| 2000. You will need to create the Address Book Service in Outlook
|| 2007.
||
|| Control Panel-Mail Icon-Accounts-Address Book tab-delete the
|| LDAP service. Back up one step and use Add - Add the Outlook
|| Address Book Service. Okay out and then close and restart Outlook.
||
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Ben asked:
||
||| I just upgraded successfully from Office 2000 Premium to Office 2007
||| Professional. However, since then, every time I open up Outlook
||| 2007, before the window for it opens up, I get a window entitled
||| "Microsoft LDAP Directory". The window also contains a "Connection
||| Details" tab, which in turn contains "Server Name: NULL; Port: 3268;
||| User name: NULL; Password:"; the Password field is blank. The "User
||| Secure Password Authentication (SPA) box is blank and unchecked; I
||| then have to click CANCEL to get to my Outlook 2007 window. How to
||| I get rid of this window from popping up? Note that the slip that
||| came with the CD only states that all I need to do is to put the
||| upgrade CD in the drive, and follow the
||| directions to upgrade, and nothing else. Thanks!