Hi - I have just set up outlook as my email handler from previously having
used express. outlook sends emails fine, but all incoming goes to express.
I have checked the settings and they are all correct as far as I can tell. I
have checked this with my internet provider (Suddenlink.) This happened
after I installed franklincovey add on to outlook.
Help?????????
--
revshew

revshew,
1. If you plan to use only Outlook to retrieve email messages, and not OE.
You will need to remove the email accts' settings from OE.
2. If you plan to use both then you will need to change the acct settings in
both accts, to leave the messages on the server, so the other application
can download the messages to it.
a. But you will need to set a time period such as leaving the messages
for a week or so, before they are deleted.
b. Or the mailboxes will become full, based on your ISP/Mail services
policies. You won't be able to receive messages into the acct, until some of
the messages are removed.

--
Have A Good Day
Rich/rerat

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"shew" wrote in message
news Hi - I have just set up outlook as my email handler from previously having
used express. outlook sends emails fine, but all incoming goes to express.
I have checked the settings and they are all correct as far as I can tell.
I
have checked this with my internet provider (Suddenlink.) This happened
after I installed franklincovey add on to outlook.
Help?????????
--
revshew

HI and thaks. bbut it didn't work. Iam still not getting emails in ms
outlook! What about uninstalling and reinstalling? Will I loose my contacts
and setting etc if I do so?
--
revshew


"Rich/rerat" wrote:

revshew,
1. If you plan to use only Outlook to retrieve email messages, and not OE.
You will need to remove the email accts' settings from OE.
2. If you plan to use both then you will need to change the acct settings in
both accts, to leave the messages on the server, so the other application
can download the messages to it.
a. But you will need to set a time period such as leaving the messages
for a week or so, before they are deleted.
b. Or the mailboxes will become full, based on your ISP/Mail services
policies. You won't be able to receive messages into the acct, until some of
the messages are removed.

--
Have A Good Day
Rich/rerat

Add MS to your News Reader: news://msnews.microsoft.com
(RRR News) message rule
Previous Text Snipped to Save Bandwidth When Appropriate

"shew" wrote in message
news Hi - I have just set up outlook as my email handler from previously having
used express. outlook sends emails fine, but all incoming goes to express.
I have checked the settings and they are all correct as far as I can tell.
I
have checked this with my internet provider (Suddenlink.) This happened
after I installed franklincovey add on to outlook.
Help?????????
--
revshew

shew wrote:

Hi - I have just set up outlook as my email handler from previously
having used express. outlook sends emails fine, but all incoming
goes to express. I have checked the settings and they are all correct
as far as I can tell. I have checked this with my internet provider
(Suddenlink.) This happened after I installed franklincovey add on
to outlook.

If you don't want Outlok Express to get the messages, you must 1) stop using
Outlook Express, 2) disable receiving messages for that account in Outlook
Express, or 3) Remove the account from Outlook Express.

Why not explain exactly what happens when you try to receive messages in
Outlook? State your Outlook version and the exact text of any errors you
receive.
--
Brian Tillman [MVP-Outlook]

I have outlook 2003, part of office SBE 2003.

What happens is that when I click the "send/receive button.," I get a
message that says "send/receive complete." However, there are messages that
have been sent to me and there are none in the in-box. I have removed the
account from express and this is still what happens.
--
revshew


"Brian Tillman" wrote:

shew wrote:

Hi - I have just set up outlook as my email handler from previously
having used express. outlook sends emails fine, but all incoming
goes to express. I have checked the settings and they are all correct
as far as I can tell. I have checked this with my internet provider
(Suddenlink.) This happened after I installed franklincovey add on
to outlook.

If you don't want Outlok Express to get the messages, you must 1) stop using
Outlook Express, 2) disable receiving messages for that account in Outlook
Express, or 3) Remove the account from Outlook Express.

Why not explain exactly what happens when you try to receive messages in
Outlook? State your Outlook version and the exact text of any errors you
receive.
--
Brian Tillman [MVP-Outlook]