I recently re-installed Outlook 2002 and ended up with a gmail folder
and pst folder on my folders list. I deleted all my other folders off
the list but for some reason I cannot delete these 2 folders (gmail
and pst) and under email accounts I don't have anything. Everytime I
hit the gmail or dup pst folder I get the message "unable to display
folder. Outlook could not access the specified folder location.
Could not open item, try again". So currently I have the gmail and
pst folders that I'm trying to delete and a pst file that is my
default and will open (and this one I'm keeping). I try to delete the
extra folders and I get the same error message. So I've removed and
reinstalled Outlook again and these folders still show up with the
same error message. I did notice, however, that under email accounts,
even though I don't have anything listed, under "Deliver new email to
the following location", I have all 3 folders (2 psts and gmail)
listed but only one pst file under the button new outlook data file.
I apologize if I rambled but I would appreciate any advice at all on
how to get rid of the gmail and duplicate pst file that will not
open. Thanks!

girlyoda9 wrote:

I recently re-installed Outlook 2002 and ended up with a gmail folder
and pst folder on my folders list. I deleted all my other folders off
the list but for some reason I cannot delete these 2 folders (gmail
and pst) and under email accounts I don't have anything. Everytime I
hit the gmail or dup pst folder I get the message "unable to display
folder. Outlook could not access the specified folder location.
Could not open item, try again".

You have a corrupt mail profile, which is something that uninstalling and
reinstalling won't touch. Use the Mail applet in COntrol Panel to create a
new mail profile and include only those PSTs you want to reference.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

On Nov 2, 3:03 pm, "Brian Tillman" wrote:
girlyoda9 wrote:
I recently re-installed Outlook 2002 and ended up with a gmail folder
and pst folder on my folders list. I deleted all my other folders off
the list but for some reason I cannot delete these 2 folders (gmail
and pst) and under email accounts I don't have anything. Everytime I
hit the gmail or dup pst folder I get the message "unable to display
folder. Outlook could not access the specified folder location.
Could not open item, try again".

You have a corrupt mail profile, which is something that uninstalling and
reinstalling won't touch. Use the Mail applet in COntrol Panel to create a
new mail profile and include only those PSTs you want to reference.http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

Brian,
Thanks for your help, I'm able to use the new profile now. Thanks
again!

girlyoda9 wrote:

Thanks for your help, I'm able to use the new profile now.

You're welcome.
--
Brian Tillman [MVP-Outlook]