I have been using the PRF files for a couple of months now for my terminal
service users and just recently got calls about email not configuring.
The problem reported has to do with PST are password protected and when the
PRF files tries to add them it won't prompt user for password. It throws an
error that says "This information service has not been configured. Select an
existing file to confiure, or type the name of a new file to create" The
user then browses to the PST and only until then it prompts for password. If
the password is removed from the PST and profile erased so it configures
again it maps PST without a problem.
Any ideas would be helpful.

Thank you in advance


Here's the PRF I'm using
I can't seem to find how to use these variables that I can use for the
Personal folders. Does anybody know if this is the solution to my issue?
RememberPassword=
Password=

;Automatically generated PRF file from the Microsoft Office Customization
and Installation Wizard

; ************************************************** ************
; Section 1 - Profile Defaults
; ************************************************** ************

[General]
BackupProfile=No
Custom=1
DefaultProfile=Yes
OverwriteProfile=Append
ModifyDefaultProfileIfPresent=true
DefaultStore=Service2

; ************************************************** ************
; Section 2 - Services in Profile
; ************************************************** ************

[Service List]
;ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Unicode Personal Folders

;************************************************* **************
; Section 3 - List of internet accounts
;************************************************* **************

[Internet Account List]

;************************************************* **************
; Section 4 - Default values for each service.
;************************************************* **************

[ServiceEGS]
MailboxName=%UserName%
HomeServer=mail_server

[Service1]
OverwriteExistingService=YES
UniqueService=Yes
MailboxName=%UserName%
HomeServer=mail_server
AccountName=Microsoft Exchange Server

[Service2]
UniqueService=No
Name=Personal Folders
PathAndFilenameToPersonalFolders=\\File_server\Use rs\%USERNAME%\personal\%username%.pst
EncryptionType=0x50000000