I recently setup a computer for one of my users. I installed, among other
things, Office 2000 Pro SP2 over Windows XP Pro SP2. Normally when I do
this, I install everything, start Outlook, and select the wizard options that
will connect the user to their Exchange mailbox. In this case, the user
started the Outlook wizard and attempted the setup on their own. Now, email
can be received but not sent from Outlook, and when I attempt to reconfigure,
Exchange isn't an option. I'm obviously not an Outlook guru, so can anybody
offer a fix to connect to the user's Exchange mailbox and locate the Exchange
address book?

Sounds like the use chose Internet Mail Only Mode - you need to switch to Corporate or Workgroup. See http://www.slipstick.com/outlook/choosingmode.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, cbrack asked:

| I recently setup a computer for one of my users. I installed, among
| other things, Office 2000 Pro SP2 over Windows XP Pro SP2. Normally
| when I do this, I install everything, start Outlook, and select the
| wizard options that will connect the user to their Exchange mailbox.
| In this case, the user started the Outlook wizard and attempted the
| setup on their own. Now, email can be received but not sent from
| Outlook, and when I attempt to reconfigure, Exchange isn't an option.
| I'm obviously not an Outlook guru, so can anybody offer a fix to
| connect to the user's Exchange mailbox and locate the Exchange
| address book?