I have a POP and Exchange account in Outlook 2003. I want the pop account to
be the higher order account. When I set it that way my mail is processed
first by the POP account, then by the Exhange server. That is what I want it
to do. I can set the order of processing, but something keeps setting it
back to put the Exchange account first. Since the exchange server is not
processing outgoing mail, when it is the highest priority, outgoing mail is
not delivered.

I am unable to set the POP account as the default.

Any thoughts are appreciated.

GoodwinM wrote:

I have a POP and Exchange account in Outlook 2003. I want the pop
account to be the higher order account. When I set it that way my
mail is processed first by the POP account, then by the Exhange
server. That is what I want it to do. I can set the order of
processing, but something keeps setting it back to put the Exchange
account first. Since the exchange server is not processing outgoing
mail, when it is the highest priority, outgoing mail is not delivered.

I am unable to set the POP account as the default.

When Exchange is one of the accounts, I don't think there's any way to
prevent it from being the default account. Still, if you receive message
via the POP/SMTP account, any reply you make should be sent by that account
automatically.
--
Brian Tillman [MVP-Outlook]

Thanks for the reply, this is what happens -

I receive mail fine, but when I reply, since Exchange is first on the list,
it pulls all the outgoing mail to process. Exchange is not setup to send any
outgoing mail, so it sits in the queue until it times out - then sends a NDR
back to original sender.

Outlook is setup to send the mail, but by the time Outlook processes the
outgoing message, Exchange has already snagged it.

The odd thing is that I can set the priority in Outlook and it works fine,
for that session. But when the machine restarts or on a logon (not sure
which) it changes itself back. Of 3 accounts I am doing this for, 2 revert
back, 1 remains with Exchange being the secondary account and works fine. I
am almost more confused by the seeming inconsistency than it not working.

Guess I need to do some more work to determine where/when it is being reset
as the primary/default. I tend to agree that Exchange is forcing itself to
be first, but then why not for all 3 of these accounts? Something is
different between them, just can't yet find it. Maybe I can setup Exchange
to only process messages bound for internal addresses.



"Brian Tillman" wrote:

GoodwinM wrote:

I have a POP and Exchange account in Outlook 2003. I want the pop
account to be the higher order account. When I set it that way my
mail is processed first by the POP account, then by the Exhange
server. That is what I want it to do. I can set the order of
processing, but something keeps setting it back to put the Exchange
account first. Since the exchange server is not processing outgoing
mail, when it is the highest priority, outgoing mail is not delivered.

I am unable to set the POP account as the default.

When Exchange is one of the accounts, I don't think there's any way to
prevent it from being the default account. Still, if you receive message
via the POP/SMTP account, any reply you make should be sent by that account
automatically.
--
Brian Tillman [MVP-Outlook]

GoodwinM wrote:

Guess I need to do some more work to determine where/when it is being
reset as the primary/default. I tend to agree that Exchange is
forcing itself to be first, but then why not for all 3 of these
accounts? Something is different between them, just can't yet find
it. Maybe I can setup Exchange to only process messages bound for
internal addresses.

Why not let Exchange handle all the mail?
--
Brian Tillman [MVP-Outlook]

Would love to, but these are att/yahoo accounts and exchange won't do the SSL
security required.

"Brian Tillman" wrote:

GoodwinM wrote:

Guess I need to do some more work to determine where/when it is being
reset as the primary/default. I tend to agree that Exchange is
forcing itself to be first, but then why not for all 3 of these
accounts? Something is different between them, just can't yet find
it. Maybe I can setup Exchange to only process messages bound for
internal addresses.

Why not let Exchange handle all the mail?
--
Brian Tillman [MVP-Outlook]