Users have a pop account on external servers that the client pops to their
mail box and is delivered to the information store on Exchange.
This creates two accounts for each user - The pop account that sends and
recieves email for them, and their exchange account that stores everything
and allows them to share calendars and Public folders.

I have set the default account to be the pop account.

However, each time the user logs off or reboots this setting defaults back
to the exchange server as the default account.

Any Suggestions??

Let me guess; Exchange on a Small Business Server?

Key: HKLM\Software\Microsoft\SmallBusinessServer\Client Setup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Andrew" wrote in message
...
Users have a pop account on external servers that the client pops to their
mail box and is delivered to the information store on Exchange.
This creates two accounts for each user - The pop account that sends and
recieves email for them, and their exchange account that stores everything
and allows them to share calendars and Public folders.

I have set the default account to be the pop account.

However, each time the user logs off or reboots this setting defaults back
to the exchange server as the default account.

Any Suggestions??

Yes - SBS 2003 R2.

I appologize for the next question, but these reg edits to be done on server
or workstation? If Server does this require reconfiguration of the
workstation client or is this a case that once the Edit is completed, server
restarted the clients will remain keeping their pop accounts as default?

Thanks for your patience and advice - Client now is going to move towards
full hosting their own email - but will take a month or so before they are
ready to do so.

Andrew

"Roady [MVP]" wrote:

Let me guess; Exchange on a Small Business Server?

Key: HKLM\Software\Microsoft\SmallBusinessServer\Client Setup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Andrew" wrote in message
...
Users have a pop account on external servers that the client pops to their
mail box and is delivered to the information store on Exchange.
This creates two accounts for each user - The pop account that sends and
recieves email for them, and their exchange account that stores everything
and allows them to share calendars and Public folders.

I have set the default account to be the pop account.

However, each time the user logs off or reboots this setting defaults back
to the exchange server as the default account.

Any Suggestions??

It needs to be done on the client.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Andrew" wrote in message
...
Yes - SBS 2003 R2.

I appologize for the next question, but these reg edits to be done on
server
or workstation? If Server does this require reconfiguration of the
workstation client or is this a case that once the Edit is completed,
server
restarted the clients will remain keeping their pop accounts as default?

Thanks for your patience and advice - Client now is going to move towards
full hosting their own email - but will take a month or so before they are
ready to do so.

Andrew

"Roady [MVP]" wrote:

Let me guess; Exchange on a Small Business Server?

Key: HKLM\Software\Microsoft\SmallBusinessServer\Client Setup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Andrew" wrote in message
...
Users have a pop account on external servers that the client pops to
their
mail box and is delivered to the information store on Exchange.
This creates two accounts for each user - The pop account that sends
and
recieves email for them, and their exchange account that stores
everything
and allows them to share calendars and Public folders.

I have set the default account to be the pop account.

However, each time the user logs off or reboots this setting defaults
back
to the exchange server as the default account.

Any Suggestions??